Bloomreach Engagement vs Jahia DXP
Bloomreach Engagement
bloomreach.com
Jahia DXP
jahia.comSide by side
| Figure | Bloomreach Engagement | Jahia DXP |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Digital Experience Platforms | 8.5 (#6) | 8.8 (#2) |
| Founded | 2009 | 2002 |
| Integrations | Bloomreach says the platform connects with Shopify, Snowflake, Databricks, and 130+ other tools. | Jahia describes an API-first, composable platform and lists integrations including Salesforce, Marketo, Slack, Zendesk, ChatGPT, Claude and Gemini. |
| Personalization | Loomi AI uses customer data to determine the next best action, channel, and timing for personalized campaigns. | The DXP edition adds A/B testing, content personalization and dynamic content lists. |
| Security | Bloomreach says it encrypts data at rest and in transit and maintains SOC 2 Type II, GDPR, and ISO certifications. | Jahia says its ISO 27001:2022-certified information security management system covers product development, and that cloud data is encrypted at rest and in transit. |
| Support | Bloomreach pricing information lists 24/7 in-app chat with a 90-second average response, a named Customer Success Manager, Bloomreach Academy, and monthly best-practice sessions. | Enterprise plans include support tickets; 24/7 support is available with Premium Support, while the Community distribution has no enterprise SLA or support. |
Plans
Bloomreach Engagement
- Autonomous MarketingPrice not published
- Autonomous MarketingPriced on request
- Marketing Automation$60,000 a year
Jahia DXP
- Jahia CommunityFree
- CMS EnterprisePriced on request
- DXP EnterprisePriced on request
In their own words
Bloomreach Engagement
Bloomreach Engagement has no write-up on Specifiction yet; its figures are above.
Jahia DXP
Jahia DXP brings content management, customer data, personalization, integrations, and analytics together for websites and portals. It supports multichannel publishing, structured content, digital asset management, and approval workflows, with headless, hybrid, or traditional delivery. Its built-in customer data platform unifies profiles, collects data from multiple sources, segments audiences in real time, and supports analytics and customer journey mapping. Listed AI capabilities include content creation and optimization, migration, translation, enrichment, SEO recommendations, and personalization, with human approval workflows. The API-first platform lists integrations such as Salesforce, Marketo, Slack, Zendesk, ChatGPT, Claude, and Gemini. Deployment options are on-premise, cloud, or hybrid; the free Jahia Community distribution is available only as a Docker image and excludes enterprise modules, SLAs, and support. Enterprise pricing is on request and depends on edition, hosting, project scope, users, and traffic. Jahia says its cloud service has a 99.9% monthly uptime guarantee, subject to exclusions. Its security statements include ISO 27001:2022 certification and encryption of cloud data at rest and in transit.