Blooper vs Cemantica
Blooper
blooper.pro
Cemantica
cemantica.comSide by side
| Figure | Blooper | Cemantica |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 0 | 5 |
| Spec score · Customer Journey Mapping Software | 6.9 (#21) | 7.8 (#8) |
| Exports | Blueprints can be exported as PNG images or JSON files. | Cemantica says journey maps can be exported in PDF, image and Excel formats with white label, high definition design. |
| Product | Blooper creates professional service blueprints that map customer experience across touchpoints. | Cemantica describes itself as end-to-end Customer Experience software covering strategy through execution. |
Plans
Cemantica
- Enterprise free trialFree
- EnterprisePriced on request
- JVMPPriced on request
- StandardPriced on request
- StarterPriced on request
In their own words
Cemantica
Cemantica is customer experience software for managing work from strategy through execution. Its Journey Value Management Platform brings journey design, orchestration, insights, feedback collection and value measurement into one system. Journey analytics include sentiment analysis, alerts, triggers and ROI measurement. Alex AI can use data to create journey maps, personas and improvement opportunities; Alex AI Pro can answer questions and suggest next steps. The platform lists more than 70 connectors, including Qualtrics, Medallia, Salesforce, Microsoft Dynamics 365, SurveyMonkey, Power BI, Snowflake and Jira. Data can also enter through the API and web services or Excel and CSV imports. Journey maps can be exported as PDF, image or Excel files. Cemantica describes the product as cloud-based SaaS: trial and Starter use shared instances, while higher packages use private cloud instances. It states that it is ISO 27001 and SOC 2 Type II certified. The Enterprise free trial costs nothing for 21 days, has a five-user limit and requires no credit card.