BlueVolt vs Elevio
BlueVolt
bluevolt.comElevio
elev.ioSide by side
| Figure | BlueVolt | Elevio |
|---|---|---|
| Price from | — | $125/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Customer Education Software | 8.4 (#4) | 8.2 (#6) |
| Audience | The platform is purpose-built for manufacturers, distributors, buying groups, and trade associations in trades including construction, electrical, HVAC, plumbing, and industrial markets. | Elevio describes its product as helping support, customer success, product and content teams. |
| Founded | 2002 | 2015 |
| Headquarters | Portland, Oregon, United States | Melbourne, Australia |
| Integrations | Listed integrations include SAML and OAuth single sign-on, REST APIs for user management and reporting, Salesforce, PayFlow Pro, Authorize.net, Bank of America Merchant Services, Open Sesame, Easygenerator, and NATE reporting. | The integrations page lists connections including Freshdesk, Help Scout, Intercom, Slack, StatusPage and WordPress. |
| Product | BlueVolt is a learning management system and course-sharing network for training, certifying, and activating external channel partners. | Elevio delivers contextual product knowledge to customers, support agents and internal teams. |
| Security | BlueVolt says it is certified under AICPA SOC 2 and compliant with EU GDPR. | The pages reviewed did not state specific security certifications or compliance claims. |
| Support | University customers can receive dedicated Customer Success Managers, and technical support is available during business hours with a knowledge base available anytime. | The Premium plan includes priority support. |
Plans
BlueVolt
- Publisher ProgramPrice not published
- SaaS UniversityPriced on request
- Sharing PortalPriced on request
Elevio
- Starter$125 a month
- Regular$189 a month
- Premium$389 a month
- EnterprisePriced on request
In their own words
BlueVolt
BlueVolt is a learning management system and course-sharing network for training external channel partners. It is designed for manufacturers, distributors, buying groups, and trade associations in construction, electrical, HVAC, plumbing, and industrial markets. BlueVolt says its network connects more than 1.2 million learners across trade and industrial channels. Organizations can run branded universities and Training Tracks, use incentives and automation rules, and track activity with analytics and reporting. Training options include certification, badging, assessments, course authoring, and instructor-led sessions. Course materials can be SCORM or xAPI packages, presentations, PDFs, videos, or external URLs. The platform supports web, Android, iOS, and API access, with custom branding and domains. Listed integrations include Salesforce, single sign-on, payment services, content tools, and NATE reporting. Its APIs cover reporting and user profiles, but not enrollment creation, course changes, or certificate records. Mobile access is responsive, though course compatibility varies; BlueVolt recommends computers for CEU courses because mobile devices may not reliably report seat time. Pricing is on request.
Elevio
Elevio delivers product guidance to customers, support agents, and internal teams through an Assistant embedded in a product or website. Users can open help content without leaving the page, and Elevio says it surfaces relevant material before ticket submission, deflecting 20% of customer tickets on average. Support staff can add in-app help hotspots with a visualizer, without developer involvement. Users can leave feedback on the help, including a note for follow-up when feedback is negative. A hosted knowledge base can be styled and configured with CSS, HTML, JavaScript, colors, content, and logos. Listed integrations include Freshdesk, Help Scout, Intercom, Slack, StatusPage, and WordPress; the pricing page also lists a JavaScript API. All plans include 1,000,000 page views. Elevio launched in 2015 and describes itself as a Melbourne-based startup serving support, customer success, product, and content teams. It is available via web and API. Plans start at $125 a month billed annually, or $155 month-to-month; a 14-day trial is available, with no free plan.