BMC Helix Discovery vs NetworkTonic
BMC Helix Discovery
helixops.aiNetworkTonic
servicetonic.comSide by side
| Figure | BMC Helix Discovery | NetworkTonic |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Network Discovery Software | 8.9 (#4) | 7.6 (#23) |
| CMDB integration | CMDB synchronization supports BMC Remedyforce and BMC Helix CMDB through the CMDB REST API. | NetworkTonic automatically synchronizes its discovered inventory with the ServiceTonic CMDB. |
| Discovery | Agentless continuous discovery scans assets and maps relationships across cloud and on-premises environments. | It discovers computers, printers, and network equipment, including routers and switches. |
| Headquarters | Houston, Texas, USA | Barcelona, Spain |
| Purpose | BMC Helix Discovery provides visibility into IT assets and service dependencies across cloud and on-premises environments. | NetworkTonic scans network equipment, creates an inventory, and displays device details and relationships on an interactive map. |
| Support | BMC Helix says its Support hub offers solution-specific documentation, training, and case management. | The asset inventory page says ServiceTonic's team assists with implementation and continuous improvement. |
Plans
BMC Helix Discovery
- Discovery Starter BundlePriced on request
- Discovery Starter Bundle$50,000, paid once
- Discovery EnterprisePriced on request
In their own words
BMC Helix Discovery
BMC Helix Discovery has no write-up on Specifiction yet; its figures are above.
NetworkTonic
NetworkTonic scans network equipment, builds an asset inventory, and displays devices and their relationships on an interactive map. It can discover computers, printers, routers, switches, and other network equipment. Its inventory covers Windows, Linux, and Mac computers, including their hardware and software, and automatically synchronizes discoveries with the ServiceTonic CMDB. Discovery is agentless, so users can access asset details without installing additional programs on client machines. Multiple scan servers support distributed environments, independent networks, and networks with multiple segments. Monitoring uses CPU, RAM, disk, ping, service, and active web sensors; configured criteria can trigger alert tickets automatically. ServiceTonic describes NetworkTonic as an integrated discovery tool within its Help Desk software, connected to its CMDB, for maintaining current asset records and helping prevent incidents. A free plan is listed at free, with no other usage limits stated. The pricing page asks customers to request a quote and choose cloud or on-premise ServiceTonic, but lists no NetworkTonic price.