BoldDesk vs Zendesk Guide
BoldDesk
bolddesk.com
Zendesk Guide
zendesk.comSide by side
| Figure | BoldDesk | Zendesk Guide |
|---|---|---|
| Price from | $99/mo | $19/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 10 |
| Spec score · Customer Self-Service Software | 7.6 (#25) | 8.5 (#10) |
| Free plan | No | No |
| Headquarters | Morrisville, North Carolina, USA | San Francisco, California, United States |
| Paid from | 20 | 55 |
Plans
BoldDesk
- BoldDesk - 5 agents$99 a month
- BoldDesk - 10 agents$199 a month
- BoldDesk - 25 agents$349 a month
- BoldDesk - 50 agents$499 a month
- BoldDesk - 75 agents$749 a month
- BoldDesk - 100 agents$999 a month
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.