Bonterra ETO vs CaseWorthy
Bonterra ETO
bonterratech.comCaseWorthy
caseworthy.comSide by side
| Figure | Bonterra ETO | CaseWorthy |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 0 |
| Spec score · Nonprofit Program Management Software | 7.5 (#14) | 7.9 (#11) |
| Spec score · Nonprofit Case Management Software | 7.5 (#17) | 7.8 (#12) |
| Headquarters | Austin, Texas, USA | West Valley City, Utah, United States |
| Purpose | ETO is data collection software for nonprofits and other social good organizations to track their work and the outcomes they help people achieve. | CaseWorthy provides case and program management software for coordinated whole-person care and outcome reporting across human services. |
| Reporting | ETO Results reporting includes report filters, and the data users see depends on reporting roles and security settings. | The platform provides standard, ad hoc, and funder-ready reporting, along with built-in dashboards and analytics. |
| Security | Bonterra’s ETO security FAQ says ETO data is stored on dedicated servers isolated by a virtual private cloud in AWS, and accessed through HTTPS. | CaseWorthy says it uses encryption, role-based access controls, firewalls, network monitoring, regular vulnerability scanning, and annual third-party penetration testing. |
| Support | The ETO Help Center offers support policies, training resources, release notes, and information about available support packages and add-ons. | CaseWorthy support is available Monday through Friday, 7 a.m.–6 p.m. Mountain Time, through its support portal, phone, and email. |
In their own words
Bonterra ETO
Bonterra ETO is web-based data collection and case-management software for nonprofits and other social-good organizations. It tracks participant interactions, services, assessments, referrals, and outcomes. Organizations can enroll participants across enterprise sites, make internal or external referrals, and link participants with entities such as service providers, employers, and referral partners; receiving organizations may accept or reject referrals. ETO Results provides filtered reporting shaped by reporting roles and security settings. Administrators can customize dashboards and navigation across sites and programs with up to five enterprise navigation templates. The system includes participant, entity, referral, and administrative areas, quick search, role-customized dashboards, a participant portal, forms and surveys, and reporting dashboards. Nine customizable access levels and program permissions control data access. ETO requires internet access and a compatible browser. Data is stored on dedicated AWS Virtual Private Cloud servers with nightly encrypted backups and annual disaster-recovery testing. Pricing is on request.
CaseWorthy
CaseWorthy provides cloud case and program management software for coordinating whole-person care and reporting outcomes across human services. It serves nonprofits, government agencies, and community organizations in areas such as aging, behavioral health, homelessness, workforce development, veterans services, and survivor services. The platform includes intake forms, secure client records, configurable workflows, automated notifications, case notes, document management, and client and partner portals. Its apBuilder tools let organizations create and edit fields, forms, workflows, reports, and dashboards without external developers or custom code. Reporting includes standard, ad hoc, and funder-ready options, with built-in analytics and dashboards. CaseWorthy describes more than 40 integration capabilities, including Salesforce, DocuSign, QuickBooks, and Google Maps. Cara provides AI-assisted summaries and insights; the company says people retain decision-making responsibility and customer data is not shared with external AI providers. The ServTracker Mobile Home Care App is available for iOS and Android, with a subscription required to activate an account. Pricing is on request.