Bonterra ETO vs CauseHub
Bonterra ETO
bonterratech.comCauseHub
causehub.caSide by side
| Figure | Bonterra ETO | CauseHub |
|---|---|---|
| Price from | — | C$99/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 0 | 3 |
| Spec score · Nonprofit Program Management Software | 7.5 (#14) | 7.7 (#12) |
| Headquarters | Austin, Texas, USA | Edmonton, Alberta, Canada |
| Purpose | ETO is data collection software for nonprofits and other social good organizations to track their work and the outcomes they help people achieve. | CauseHub combines programs, participants, memberships, volunteers, finance, fundraising and reporting in one operating platform for Canadian nonprofits. |
| Security | Bonterra’s ETO security FAQ says ETO data is stored on dedicated servers isolated by a virtual private cloud in AWS, and accessed through HTTPS. | Each organization has its own application stack and PostgreSQL database, with record rules applied to queries including API requests. |
| Support | The ETO Help Center offers support policies, training resources, release notes, and information about available support packages and add-ons. | CauseHub says it typically responds to inquiries within one business day and offers live chat to existing customers through the portal. |
Plans
In their own words
Bonterra ETO
Bonterra ETO is web-based data collection and case-management software for nonprofits and other social-good organizations. It tracks participant interactions, services, assessments, referrals, and outcomes. Organizations can enroll participants across enterprise sites, make internal or external referrals, and link participants with entities such as service providers, employers, and referral partners; receiving organizations may accept or reject referrals. ETO Results provides filtered reporting shaped by reporting roles and security settings. Administrators can customize dashboards and navigation across sites and programs with up to five enterprise navigation templates. The system includes participant, entity, referral, and administrative areas, quick search, role-customized dashboards, a participant portal, forms and surveys, and reporting dashboards. Nine customizable access levels and program permissions control data access. ETO requires internet access and a compatible browser. Data is stored on dedicated AWS Virtual Private Cloud servers with nightly encrypted backups and annual disaster-recovery testing. Pricing is on request.