Bonterra Penelope vs Civica ECLIPSE
Bonterra Penelope
bonterratech.com
Civica ECLIPSE
civica.comSide by side
| Figure | Bonterra Penelope | Civica ECLIPSE |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Social Work Case Management | 7.6 (#8) | 7.3 (#12) |
| Purpose | Penelope is a case management product for nonprofit and public sector leaders to coordinate essential services, measure impact, and improve outcomes. | ECLIPSE is a cloud-native case management platform for social care, including adult and children’s services. |
| Support | A legacy SSG support agreement says basic system support is provided for Penelope, with client portal access available 24/7 and chat and email support listed Monday through Friday, 7 a.m. to 7 p.m. Central time. | Civica Always On provides continuous online access to support resources, request management, discussion forums and learning materials. |
Plans
In their own words
Bonterra Penelope
Bonterra Penelope is a case management product for nonprofit and public sector leaders coordinating essential services and measuring outcomes. Its listed modules include client communication, medication management, reporting, and outcome measurement. Clients can use ClientConnect, a mobile portal for secure communication with staff. The medication management module connects with DrFirst Rcopia through a two-way interface that shares patient demographic, allergy, and diagnosis information, and supports single sign-on from Penelope. Rcopia supports prescription creation and management, drug and allergy interaction checks, patient eligibility and formulary information, medication history, and electronic prescribing of controlled substances through EPCS Gold.
Penelope Online Dashboard reporting provides Tableau access and standard reports for one Penelope database. The ORS Measures module includes ORS, SRS, CORS, CSRS, YCORS, and GSRS content, plus OpenFit, an API for statistical information used to monitor and measure outcomes. Penelope is listed for Android, iOS, web, and API. Pricing is not published; Bonterra's case management pricing page presents Apricot plans and a request-pricing option, but not Penelope prices. Bonterra's current case management navigation lists Apricot and Apricot for Government, while legacy product terms still include Penelope-specific modules.
Civica ECLIPSE
Civica ECLIPSE has no write-up on Specifiction yet; its figures are above.