Civica ECLIPSE

Spec sheet

Purpose

ECLIPSE is a cloud-native case management platform for social care, including adult and children’s services.Read 12 Oct 2026 · civica.com

Intended users

The social care offering is designed for UK local authorities and supports adult social care, children’s services, justice services, ALN and SEND.Read 12 Oct 2026 · civica.com

Deployment

cloudRead 21 Sep 2026 · civica.com

Integrations

Civica says ECLIPSE connects with an organisation’s existing ecosystem using an open API.Read 12 Oct 2026 · civica.com

Support

Civica Always On provides continuous online access to support resources, request management, discussion forums and learning materials.Read 12 Oct 2026 · civica.com

Headquarters

London, United KingdomRead 28 Sep 2026 · civica.com

Audit trail

YesRead 21 Sep 2026 · civica.com

Citizen view

ECLIPSE provides a real-time, 360-degree view of a citizen’s journey across services.Read 12 Oct 2026 · civica.com

Collaboration

The platform supports secure information sharing and collaboration across teams and partner organisations, including local authorities, education, healthcare, police and the third sector.Read 12 Oct 2026 · civica.com

Company history

Civica’s history page says the company began as a UK software company and has worked with public sector organisations for more than 25 years.Read 12 Oct 2026 · civica.com

Core functions

The system combines digital record keeping, case management, finance and citizen engagement, and supports assessment, care planning and day-to-day case management.Read 12 Oct 2026 · civica.com

Planning and insight

ECLIPSE offers real-time insight, integrated case and finance management, and AI-enabled automation for resource planning.Read 12 Oct 2026 · civica.com

Pricing and trial

The product page invites prospective customers to book a demo and does not state a price or trial terms.Read 12 Oct 2026 · civica.com

Reporting dashboards

YesRead 21 Sep 2026 · civica.com

Security and audit

The product page describes enterprise-grade security, embedded controls, end-to-end audit trails and secure access to critical information.Read 12 Oct 2026 · civica.com

Security controls

Civica’s ECLIPSE processing schedule says information security follows ISO 27001 security controls.Read 12 Oct 2026 · civica.com

Workflow automation

The platform can streamline and automate workflows and controls to reduce overheads on teams.Read 12 Oct 2026 · civica.com

Plans and prices

Every Civica ECLIPSE plan and price →

Where Specifiction places it

• Social Work Case Management#12 of 177.3
• Case Management Software#162 of 1776.9