CHARMS
socialcarenetwork.com
Spec sheet
- Purpose
- CHARMS is a case management platform for children's and adults' social care.Read 8 Oct 2026 · socialcarenetwork.com
- Security
- The maker says CHARMS is regularly independently penetration tested, security tested for every release, Cyber Essentials Plus certified, and designed to meet UK GDPR requirements.Read 8 Oct 2026 · socialcarenetwork.com
- Headquarters
- Heywood, Greater Manchester, United KingdomRead 28 Sep 2026 · socialcarenetwork.com
- Founded
- 1996Read 28 Sep 2026 · socialcarenetwork.com
- Browser access
- The maker describes CHARMS as delivered over the internet and usable on any device with a browser and internet connection.Read 8 Oct 2026 · charms.us
- Case records
- CHARMS keeps a chronological case record with sections for assessment, training, approval, and ongoing support.Read 8 Oct 2026 · socialcarenetwork.com
- Data controller tools
- The maker says CHARMS supports data subject access, retention, and audit trail requirements.Read 8 Oct 2026 · socialcarenetwork.com
- Email capture
- The education and welfare page says its Online Mail Grabber can capture emails from clients such as Outlook or Gmail and save them to case files with one click.Read 8 Oct 2026 · socialcarenetwork.com
- Encryption
- The pricing page states that data is encrypted in transit and at rest.Read 8 Oct 2026 · charms.us
- Maker history
- Social Care Network says it was founded in 1996 by Jim Moores.Read 8 Oct 2026 · socialcarenetwork.com
- Messaging
- The education and welfare page describes SMS messaging to carers and staff, with message details stored in each case file.Read 8 Oct 2026 · socialcarenetwork.com
- Parent and student access
- The education and welfare page describes secure parent or carer and student logins, including free unlimited parent access.Read 8 Oct 2026 · socialcarenetwork.com
- Service coverage
- It supports services including fostering, adoption, residential care, supported accommodation, Shared Lives, young carers, education and welfare, and supported employment.Read 8 Oct 2026 · socialcarenetwork.com
- Shared records
- The maker says a child or adult can have one record across multiple service types, with each stage of their care journey connected in one place.Read 8 Oct 2026 · socialcarenetwork.com
- Support and onboarding
- The US pricing page includes unlimited online onboarding and training, a dedicated account manager, and free data transfer, upgrades, and custom reports.Read 8 Oct 2026 · charms.us
Plans and prices
All Social Care Agencies $150 a month $ 150 /mo per licence Each licence gives access to all functionality · Licences can be used concurrently by anyone in the agency Read 8 Oct 2026 · charms.us
Where Specifiction places it
- Social Work Case Management#7 of 177.7
- Nonprofit Case Management Software#19 of 327.5
- Case Management Software#136 of 1777.2