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SPECIFICTION
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CHARMS

socialcarenetwork.com

From $150/mo Web

Spec sheet

Purpose
CHARMS is a case management platform for children's and adults' social care.Read 8 Oct 2026 · socialcarenetwork.com
Security
The maker says CHARMS is regularly independently penetration tested, security tested for every release, Cyber Essentials Plus certified, and designed to meet UK GDPR requirements.Read 8 Oct 2026 · socialcarenetwork.com
Headquarters
Heywood, Greater Manchester, United KingdomRead 28 Sep 2026 · socialcarenetwork.com
Founded
1996Read 28 Sep 2026 · socialcarenetwork.com
Browser access
The maker describes CHARMS as delivered over the internet and usable on any device with a browser and internet connection.Read 8 Oct 2026 · charms.us
Case records
CHARMS keeps a chronological case record with sections for assessment, training, approval, and ongoing support.Read 8 Oct 2026 · socialcarenetwork.com
Data controller tools
The maker says CHARMS supports data subject access, retention, and audit trail requirements.Read 8 Oct 2026 · socialcarenetwork.com
Email capture
The education and welfare page says its Online Mail Grabber can capture emails from clients such as Outlook or Gmail and save them to case files with one click.Read 8 Oct 2026 · socialcarenetwork.com
Encryption
The pricing page states that data is encrypted in transit and at rest.Read 8 Oct 2026 · charms.us
Maker history
Social Care Network says it was founded in 1996 by Jim Moores.Read 8 Oct 2026 · socialcarenetwork.com
Messaging
The education and welfare page describes SMS messaging to carers and staff, with message details stored in each case file.Read 8 Oct 2026 · socialcarenetwork.com
Parent and student access
The education and welfare page describes secure parent or carer and student logins, including free unlimited parent access.Read 8 Oct 2026 · socialcarenetwork.com
Service coverage
It supports services including fostering, adoption, residential care, supported accommodation, Shared Lives, young carers, education and welfare, and supported employment.Read 8 Oct 2026 · socialcarenetwork.com
Shared records
The maker says a child or adult can have one record across multiple service types, with each stage of their care journey connected in one place.Read 8 Oct 2026 · socialcarenetwork.com
Support and onboarding
The US pricing page includes unlimited online onboarding and training, a dedicated account manager, and free data transfer, upgrades, and custom reports.Read 8 Oct 2026 · charms.us

Plans and prices

All Social Care Agencies $150 a month $ 150 /mo per licence Each licence gives access to all functionality · Licences can be used concurrently by anyone in the agency Read 8 Oct 2026 · charms.us

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Where Specifiction places it

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