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CommCare

commcare.dimagi.com

From $100/mo Free plan Open source WebAndroidAPISelf-hosted
Visit commcare.dimagi.com
Spec score 9.3 #1 of 31 in Data Collection Software

What it is

CommCare is a digital platform for frontline work that supports data collection, service delivery and case management. Its no-code builder lets teams assemble apps using drag-and-drop forms, skip logic, case configuration, multilingual forms, referrals and reporting. The Android app operates fully offline and synchronizes when a connection returns; workflows can also run in browser-based web apps, and both formats can connect to two-way SMS. Integration options include exports, OData feeds, data-forwarding tools, third-party connectors and REST APIs, including connections to Power BI, Tableau, DHIS2, Salesforce and Azure. The API can read and write cases, forms and users and automate submissions and updates. CommCare is open source: the web platform uses a BSD license and the Android app an Apache 2.0 license. The free testing edition includes one project space and five mobile workers. Standard costs $100 a month billed annually; Pro is $500 a month billed annually; Advanced is $1,000 a month billed annually; Enterprise starts at $4,000 a month.

Spec sheet

What it does
CommCare is a data-collection and program-delivery platform for frontline work, supporting mobile or web applications, client tracking, service delivery and field data collection.Read 15 Oct 2026 · commcare.dimagi.com
Purpose
CommCare is a digital platform for frontline work that supports data collection, service delivery, and case management.Read 1 Oct 2026 · commcare.dimagi.com
Audience
Dimagi describes CommCare as serving governments, nonprofits, research institutions, and frontline workers in more than 130 countries.Read 1 Oct 2026 · commcare.dimagi.com
Integrations
Official integration options include automated exports, connectors and feeds, warehousing solutions and full APIs.Read 15 Oct 2026 · commcare.dimagi.com
Security
CommCare states that it is audited against SOC 2 Type 2, HIPAA and GDPR requirements, with encrypted data and third-party testing.Read 15 Oct 2026 · commcare.dimagi.com
Support
Support resources include documentation, an academy, community forum and direct assistance; TrustRadius lists phone and live chat for paid plans but not the free tier.Read 15 Oct 2026 · trustradius.com
Headquarters
Cambridge, Massachusetts, United StatesRead 23 Sep 2026 · commcare.dimagi.com
Founded
2002Read 23 Sep 2026 · commcare.dimagi.com
Advanced case actions
A single form can create, update, index or close multiple related cases, including parent-child relationships.Read 15 Oct 2026 · commcare.dimagi.com
API authentication
API endpoints are documented for cURL-based authenticated use and an API Explorer is provided.Read 15 Oct 2026 · commcare-hq.readthedocs.io
API capabilities
The REST API can read and write cases, forms, and users and can automate submissions and updates.Read 1 Oct 2026 · commcare.dimagi.com
Availability
CommCare reports 99.9% verified uptime with 24/7 monitoring and incident response.Read 1 Oct 2026 · commcare.dimagi.com
Case collaboration
Cases can be assigned, shared by group or location, referred and escalated under role-based access controls.Read 15 Oct 2026 · commcare.dimagi.com
Case management
Each client, household or entity can have a longitudinal record that persists across visits and form submissions.Read 15 Oct 2026 · commcare.dimagi.com
Company founded
LinkedIn says Dimagi has operated since 2002.Read 15 Oct 2026 · linkedin.com
Company headquarters
LinkedIn lists Dimagi's headquarters in Cambridge, Massachusetts.Read 15 Oct 2026 · linkedin.com
Company ownership and funding
Crunchbase classifies Dimagi as a private grant-funded company and does not disclose a funding total on the public profile.Read 15 Oct 2026 · crunchbase.com
Company size
LinkedIn displays 207 employees on Dimagi's company page.Read 15 Oct 2026 · linkedin.com
Data residency
Paid plans can host data in the United States, European Union or India.Read 15 Oct 2026 · commcare.dimagi.com
Developer setup
The Android repository requires Android Studio, Java 17, Android 15/API 35 SDK components and a backend environment for full end-to-end development.Read 15 Oct 2026 · github.com
Device requirements
Dimagi recommends Android 7.0 or newer, at least 3 GB RAM and 32 GB storage, while warning against devices with under 2 GB RAM.Read 15 Oct 2026 · dimagi.atlassian.net
Hosting regions
Customers can choose AWS-hosted cloud locations in the United States, European Union, or India.Read 1 Oct 2026 · commcare.dimagi.com
Legal maker
The CommCare site footer identifies the maker as DIMAGI, INC.Read 15 Oct 2026 · commcare.dimagi.com
Limit: crashes and freezing
Google Play reviewers report crashes, freezing and the app closing during data-entry workflows.Read 15 Oct 2026 · play.google.com
Limit: learning curve
A G2 reviewer says the product can be difficult to understand quickly and asks for a simpler way to discover its capabilities.Read 15 Oct 2026 · g2.com
Limit: update problems
Google Play reviews include complaints about errors after updates and difficulty continuing to use the application.Read 15 Oct 2026 · play.google.com
Messaging
CommCare supports two-way SMS, scheduled messages, broadcast messages and SMS reporting through a client-maintained gateway.Read 15 Oct 2026 · commcare-hq.readthedocs.io
Multimedia and location
Applications support multiple languages, images, audio, video, GPS capture and context-sensitive guidance.Read 15 Oct 2026 · commcare.dimagi.com
Named integrations
GetApp lists Power BI, OpenClinica, Tableau, Twilio, Zapier, Google Sheets, Infobip and WhatsApp as integrations.Read 15 Oct 2026 · getapp.com
No-code builder
The application builder creates forms and workflows with drag-and-drop controls, skip logic, validation and guided referrals without requiring developers.Read 15 Oct 2026 · commcare.dimagi.com
Notable 2026 update
CommCare announced Case API v2 fields and exclude query parameters in a Q2 2026 product update.Read 15 Oct 2026 · commcare.dimagi.com
Offline operation
Workers can collect data, manage cases and use job aids without connectivity, with automatic synchronization when a connection returns.Read 15 Oct 2026 · commcare.dimagi.com
Open source
CommCare is open source, with the web platform under a BSD license and the Android mobile app under an Apache 2.0 license.Read 1 Oct 2026 · commcare.dimagi.com
Open-source licensing
CommCare HQ is under a BSD license and the Android mobile client is under Apache 2.0.Read 15 Oct 2026 · commcare.dimagi.com
Praise: no-code and offline use
G2 reviewers describe no-code application creation and offline collection as major benefits for monitoring workers and submissions.Read 15 Oct 2026 · g2.com
Praise: workflow and reporting
G2 reviewers praise the organized interface, broadcast messaging, online operation and reporting tools.Read 15 Oct 2026 · g2.com
Public API
The API documentation covers application structure, forms, attachments, case data, bulk uploads, users, reports, locations, lookup tables and exports.Read 15 Oct 2026 · commcare-hq.readthedocs.io
Rating on G2
4.7 out of 5 from 3 reviews.Read 15 Oct 2026 · g2.com
Rating on GetApp
5.0 out of 5 from 1 review.Read 15 Oct 2026 · getapp.com
Rating on Google Play CommCare
4.4 out of 5 from 3.83K reviews.Read 15 Oct 2026 · play.google.com
Rating on Google Play CommCare LTS
4.2 out of 5 from 8K reviews.Read 15 Oct 2026 · play.google.com
Rating on TrustRadius
10 out of 10 from 1 review.Read 15 Oct 2026 · trustradius.com
Reporting
Projects include built-in reports, a no-code report builder, Excel exports and live Power BI or Tableau feeds.Read 15 Oct 2026 · commcare.dimagi.com
Self-hosting
Dimagi publishes deployment documentation covering infrastructure requirements, single- and multi-server installation, operations, monitoring, maintenance and scaling.Read 15 Oct 2026 · commcare-cloud.readthedocs.io
Web and messaging
Workflows can be delivered as mobile apps or browser-based web apps, and both can connect to two-way SMS.Read 1 Oct 2026 · commcare.dimagi.com

Plans and prices

Free Edition Free For testing purposes · 1 project space · 5 mobile workers Read 1 Oct 2026 · commcare.dimagi.com
Free Edition Free 1 project space · 5 mobile users · unlimited submissions/storage/web users · testing only, not live data Read 15 Oct 2026 · dimagi.atlassian.net
Standard $100 a month annually 50 mobile users · offline case management · multilingual support · scheduled exports · email support Read 15 Oct 2026 · commcare.dimagi.com
Pro $500 a month annually 250 mobile users · case sharing and child cases · web report builder · API access · priority support Read 15 Oct 2026 · commcare.dimagi.com
Advanced $1,000 a month annually 500 mobile users · Power BI/Tableau integration · web applications · de-identification · two-way SMS Read 15 Oct 2026 · commcare.dimagi.com
Enterprise Price not published starting price $4,000+/month; customizable custom user volume · SSO · account management · customized terms · roadmap input Read 15 Oct 2026 · commcare.dimagi.com

Every CommCare plan and price →

Strong points and limits

Strong points

  • Android app works fully offline.
  • No-code builder supports multilingual forms and referrals.
  • REST API can read and update cases, forms and users.
  • Open-source web and Android platforms.
  • Free testing edition includes one project space.

Limits

  • Free edition is limited to five mobile workers.
  • Standard costs $100 a month billed annually.
  • Enterprise starts at $4,000 a month.
  • Mobile app platform is Android.

Who it suits

CommCare suits governments, nonprofits, research institutions and frontline teams that need offline data collection, service workflows or case management. Its builder and integrations also fit teams that need configurable forms and reporting.

Verdict

CommCare brings offline mobile work, browser-based workflows and case management into one platform. The free edition is for testing, while paid plans rise with user capacity and capabilities.

Where Specifiction places it

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