Formsite

Formsite is an online form builder for surveys, questionnaires, payments, and secure data collection. It is a strong fit for organizations that need branching forms and connections to business tools. Its breadth is balanced by a free plan with tight response and storage limits, while several paid tiers use custom pricing.

Overview

Founded in 1998, Formsite combines form creation with response collection and data routing. Forms can be shared by secure link or embedded on a website, and adapt to desktop, tablet, and phone screens. That makes it suitable for more involved workflows than a basic contact form, but teams should check the quotas before committing to a plan.

Key features

Building and sharing forms

The drag-and-drop builder includes more than 100 customizable templates and 40 question types. Multi-page forms can use field-based logic and calculations, so questionnaires can change according to responses. Quiz support and multiple embed options broaden the use cases, while file uploads support collection of documents alongside answers.

Payments, integrations, and API

Formsite accepts payments through PayPal, Braintree, Authorize.net, and Stripe, making it relevant for paid registrations and ecommerce forms as well as surveys. Integrations include Salesforce, Google Drive and Sheets, Dropbox, Mailchimp, Slack, Box, OneDrive, Zapier, Amazon S3, DocuSign, and Google Calendar. API access supports interaction with forms and results; API or Server Post integration can send data to another server.

Security and support

Formsite says account data is encrypted at rest with AES-256 and secure connections use SHA-256 RSA over TLS. It states that it is PCI 4.0 compliant and that its servers receive routine PCI compliance scans. The servers are hosted in the United States on Amazon Web Services. Paid plans include 24/7/365 support, useful for teams relying on forms outside normal business hours.

Pricing

Formsite uses a freemium model and offers a 14-day Professional trial. At the end of that trial, the account automatically returns to Free, so users should plan around the free quotas unless they choose a paid tier.

Free: free. It allows 5 forms, 10 results per form, and 50MB of file space. This is enough for a small test or low-volume use, but the response cap is restrictive for ongoing collection.

Personal: custom pricing for 5 forms, 500 results per form, and 500MB of file space. It raises the response allowance substantially over Free without adding form capacity.

Professional: custom pricing for 10 forms, 1,000 results per form, and 1GB of file space. This suits a larger set of active forms, though the price must be weighed against the doubled form count and higher quotas.

Business: custom pricing for 25 forms, 2,500 results per form, 2GB of file space, and 1 sub-user. The added seat and capacity suit a small team that needs shared access.

Business+: custom pricing for 100 forms, 10,000 results per form, 4GB of file space, and 5 sub-users.

Business +: $84 a month (billed $84/month, $999.95 yearly). It includes 100 forms, 10,000 results per form, 4GB of file space, 24/7/365 support, branding removal, 5 sub-users, PDF results, and unlimited workflows.

Enterprise: $209 a month (billed $209/month, $2499.95 yearly). It raises capacity to 1,000 forms, 50,000 results per form, and 10GB of file space, with 20 sub-users, support, branding removal, PDF results, and unlimited workflows.

The two Business listings share the same core quotas and seat count, but the priced Business + tier spells out support, branding removal, PDF results, and unlimited workflows. Enterprise is the clear step up for high-volume form portfolios; smaller teams should compare the custom-priced tiers with the explicitly priced option before deciding.

Platforms

Formsite runs on the web and provides an API. Forms are responsive on desktops, tablets, and phones, and can be embedded in websites.

Who it's for

Formsite is best for organizations that need conditional forms, payment collection, file uploads, and integrations with tools such as Salesforce or Google Workspace. It is less suitable for users who need generous free response volume or want a clear price for every plan before evaluating capacity.

Pros and cons

Pros: Broad payment support across four processors and an extensive set of listed integrations make it useful for collecting and routing business data.

Pros: Conditional logic, calculations, multiple pages, and 40 question types support more tailored forms than a fixed questionnaire.

Cons: Free is capped at 10 results per form and 50MB of storage, so even modest ongoing use may require a paid plan.

Cons: Personal, Professional, Business, and Business+ use custom pricing, complicating comparisons of quotas and seats before choosing.

Alternatives

Consider Paperform if a free plan with 30 submissions per month and unlimited users better matches an individual or small team. Endatix is an option for readers seeking a self-hosted, MIT-licensed headless API or a hosted plan. Forminit offers a free plan with 1 form, 100 submissions per month, 100 MB of storage, and an unlimited submission archive. Basin may suit a simple one-form workflow: its free tier includes 50 submissions per month, 100MB of uploads, and 30-day data retention.

FormTitan is another alternative. Form.io is worth considering for teams evaluating a self-hosted option. forms.app offers a web-based free plan with unlimited responses per month and unlimited team members. Orbeon Forms offers a no-charge, open-source Community Edition with Form Builder, Form Runner, and a form processor.

Browse Form API Software, Form Automation Software, Lead Capture Software, Online Form Builders, and Form Builder Software for more options.

Verdict

Choose Formsite if your forms need branching, payments, file collection, and integrations in one web-based service. Its principal advantage is the breadth of the form and data-routing toolkit; its main drawback is the low free allowance and custom pricing across several tiers. Teams with high volume should compare Enterprise capacity, while smaller users should confirm the cost of the quotas they actually need.