CHARMS vs In-Form
CHARMS
socialcarenetwork.com
In-Form
in-form.org.ukSide by side
| Figure | CHARMS | In-Form |
|---|---|---|
| Price from | $150/mo | £13.75/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 7 |
| Spec score · Social Work Case Management | 7.7 (#7) | 8.9 (#2) |
| Spec score · Nonprofit Case Management Software | 7.5 (#19) | 8.9 (#1) |
| Founded | 1996 | 1999 |
| Headquarters | Heywood, Greater Manchester, United Kingdom | London, United Kingdom |
| Purpose | CHARMS is a case management platform for children's and adults' social care. | In-Form is a case management system designed around client relationships for non-profit organisations. |
| Security | The maker says CHARMS is regularly independently penetration tested, security tested for every release, Cyber Essentials Plus certified, and designed to meet UK GDPR requirements. | The maker states that In-Form has daily backups and identifies Homeless Link as Cyber Essentials Plus certified and ISO 27001 certified. |
Plans
In-Form
- CommunityFree
- Essential£165 a year
- In-Form Essential£165 a year
- Enterprise£300 a year
- In-Form Enterprise£300 a year
- In-Form Community£360 a year
- Housing£1,000 a year
In their own words
CHARMS
CHARMS has no write-up on Specifiction yet; its figures are above.
In-Form
In-Form is a case management system built around client relationships for non-profit organisations. It records client interactions, casework actions, assessments, and progress, serving homelessness and housing organisations as well as services for families, mental health, addiction, employment, refugees, and veterans. Its Housing product covers portfolios, compliance, tenant services, occupancy, rent, repairs, maintenance, assets, and safety checks. The cloud-hosted system runs on Salesforce and is accessed through a browser on any device. Reporting varies by edition: Community includes standard reports and dashboards, while Essential includes over 200 reports and dashboards. Enterprise supports bespoke recording and reporting, tailored user access, and automated processes. The maker lists integrations including Outlook, Conga, SMS Magic, Power BI, Einstein, and FormAssembly for Enterprise; these may involve additional costs. Community requires Homeless Link membership, allows up to 10 users, and deactivates accounts after 90 days of inactivity. Essential costs £165 a year per user, with set-up from £4,399.