CHARMS vs CommCare
CHARMS
socialcarenetwork.com
CommCare
commcare.dimagi.comSide by side
| Figure | CHARMS | CommCare |
|---|---|---|
| Price from | $150/mo | $100/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 6 |
| Spec score · Social Work Case Management | 7.7 (#7) | 9.1 (#1) |
| Founded | 1996 | 2002 |
| Headquarters | Heywood, Greater Manchester, United Kingdom | Cambridge, Massachusetts, United States |
| Messaging | The education and welfare page describes SMS messaging to carers and staff, with message details stored in each case file. | CommCare supports two-way SMS, scheduled messages, broadcast messages and SMS reporting through a client-maintained gateway. |
| Purpose | CHARMS is a case management platform for children's and adults' social care. | CommCare is a digital platform for frontline work that supports data collection, service delivery, and case management. |
| Security | The maker says CHARMS is regularly independently penetration tested, security tested for every release, Cyber Essentials Plus certified, and designed to meet UK GDPR requirements. | CommCare states that it is audited against SOC 2 Type 2, HIPAA and GDPR requirements, with encrypted data and third-party testing. |
Plans
CommCare
- Free EditionFree
- Free EditionFree
- Standard$100 a month
- Pro$500 a month
- Advanced$1,000 a month
- EnterprisePrice not published
In their own words
CHARMS
CHARMS has no write-up on Specifiction yet; its figures are above.
CommCare
CommCare is a digital platform for frontline work that supports data collection, service delivery and case management. Its no-code builder lets teams assemble apps using drag-and-drop forms, skip logic, case configuration, multilingual forms, referrals and reporting. The Android app operates fully offline and synchronizes when a connection returns; workflows can also run in browser-based web apps, and both formats can connect to two-way SMS. Integration options include exports, OData feeds, data-forwarding tools, third-party connectors and REST APIs, including connections to Power BI, Tableau, DHIS2, Salesforce and Azure. The API can read and write cases, forms and users and automate submissions and updates. CommCare is open source: the web platform uses a BSD license and the Android app an Apache 2.0 license. The free testing edition includes one project space and five mobile workers. Standard costs $100 a month billed annually; Pro is $500 a month billed annually; Advanced is $1,000 a month billed annually; Enterprise starts at $4,000 a month.