Case Amplify vs Civica ECLIPSE
Case Amplify
caseamplify.com
Civica ECLIPSE
civica.comSide by side
| Figure | Case Amplify | Civica ECLIPSE |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 0 | 1 |
| Spec score · Social Work Case Management | 7.8 (#4) | 7.3 (#12) |
| Core functions | It brings case records, documentation, client communication, tasks, workflows, configurable program data, and reporting together in one platform. | The system combines digital record keeping, case management, finance and citizen engagement, and supports assessment, care planning and day-to-day case management. |
| Headquarters | 1720 W 4th Ave Unit B, Spokane, WA 99201, United States | London, United Kingdom |
| Integrations | The company says APIs and structured exports can support approved integrations with other systems. | Civica says ECLIPSE connects with an organisation’s existing ecosystem using an open API. |
| Intended users | The product is presented for human-services programs including vocational rehabilitation, workforce development, homelessness and housing, aging services, and disability and I/DD services. | The social care offering is designed for UK local authorities and supports adult social care, children’s services, justice services, ALN and SEND. |
| Support | The company offers video tutorials and personalized guidance from its support team. | Civica Always On provides continuous online access to support resources, request management, discussion forums and learning materials. |
Plans
In their own words
Case Amplify
Case Amplify is AI-assisted case management software for human-services and social-service programs. It brings case records, documentation, client communication, tasks, workflows, configurable program data and reporting into one platform, with tools for custom intake forms, service plans, referrals and outcome tracking. Its AI can summarize case activity, draft notes, extract structured details from documents and help complete configured forms. Staff review and approve generated notes, extracted information and suggested actions before these become part of a record; extracted details can link back to their source conversation or document for verification. Teams can send clients SMS reminders and requests without requiring an app or internet access. The platform supports approved connections through APIs and structured exports. Case Amplify says it uses role-based access, audit logs, data-access logs and tenant-level controls, and that client data is not used to train public AI models. Its AI policy identifies Azure Direct Models hosted within Microsoft Foundry and says customer data is not used to train foundation models. The company says its processes and systems were independently audited for HIPAA and SOC 2 Type II standards. Pricing is on request, and the free trial period is agreed with the company. The terms prohibit using the platform to process Part 2 data.
Civica ECLIPSE
Civica ECLIPSE has no write-up on Specifiction yet; its figures are above.