Booker vs Little Hotelier
Booker
booker.comLittle Hotelier
littlehotelier.comSide by side
| Figure | Booker | Little Hotelier |
|---|---|---|
| Price from | $139/mo | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 5 |
| Spec score · Industry Management software | 8.1 (#5) | 8.8 (#1) |
| Headquarters | Missoula, Montana, United States | Sydney, Australia |
| Integrations | Booker says its custom websites directly integrate with its services page for real-time booking. | The Hotel App Store lists partner apps for upselling, guest messaging, reviews, contactless check-in, marketing, pricing and keyless access; each provider sets its own price. |
| Payments | Booker includes point-of-sale and online payments, and supports selling gift cards, memberships, and packages. | Little Hotelier Payments supports cards, virtual cards, Apple Pay, Google Pay and iDEAL, with payment rules, invalid-card alerts and refunds. |
| Purpose | Booker provides management software for day spas, hotel spas, salons, barbershops, boutique beauty businesses, and massage studios. | Little Hotelier is an all-in-one property management platform designed for small accommodation properties. |
| Security | Playlist’s Trust Center says its security program aligns with CIS CSC and the NIST cybersecurity framework and maintains certifications including HITRUST CSF and PCI DSS Level 1 service provider. | The payment service is described as PCI-DSS and PSD2/SCA compliant, with 350-plus security controls and availability in 31 countries. |
| Support | Booker provides unlimited technical support for the subscription, online support 24/7, and assistance by phone, chat, or email. | Support is offered 24/7 by chat and email on Basics, with phone support added on Pro; the company says support is available in 10 languages. |
Plans
Booker
- Starter$139 a month
- AcceleratePriced on request
- UltimatePriced on request
- EnterprisePriced on request
Little Hotelier
- ProPrice not published
- Basics (directory listing)$29 a month
- Revenue Optimiser (directory listing)$109 a month
- BasicsPrice not published
- FlexPriced on request
In their own words
Little Hotelier
Little Hotelier is an all-in-one property management platform designed for small accommodation properties. Its tools include a calendar, channel manager, direct booking engine, reporting, guest communications, website builder, payments, property accounting and mobile app. The pricing FAQ says it specializes in properties with 1–30 rooms, and the site says it connects to more than 450 booking channels. The service is available on the web and through iOS and Android apps. From the mobile app, users can update pricing, manage reservations and check guests in or out. An app store connects customers with third-party services for guest communication, review management, contactless check-ins and marketing; Little Hotelier does not charge to connect apps through SiteMinder Hotel Exchange, though providers set their own prices. Little Hotelier Payments describes its processing as PCI-DSS compliant. A 30-day free trial provides access to the full product. Basics is for properties with 10 rooms or fewer and up to five channels; Pro is for over 10 rooms and 400+ channels. Flex has a variable monthly charge and a 1% booking fee.