Booker vs RMS Cloud
Booker
booker.comRMS Cloud
rmscloud.comSide by side
| Figure | Booker | RMS Cloud |
|---|---|---|
| Price from | $139/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 10 |
| Spec score · Industry Management software | 8.1 (#5) | 7.7 (#12) |
| Headquarters | Missoula, Montana, United States | Keilor Park, Victoria, Australia |
| Integrations | Booker says its custom websites directly integrate with its services page for real-time booking. | The help centre lists integrations for door locks, OTAs, POS, housekeeping, revenue management, loyalty, kiosks and property automation. |
| Operations | The platform manages bookings, rooms, equipment, staff schedules, inventory, payments, and payroll. | The platform combines property, reservation, front-desk, financial, housekeeping and maintenance workflows. |
| Payments | Booker includes point-of-sale and online payments, and supports selling gift cards, memberships, and packages. | RMS Pay supports payment automation, payment schedules, fraud reduction and dispute reduction. |
| Security | Playlist’s Trust Center says its security program aligns with CIS CSC and the NIST cybersecurity framework and maintains certifications including HITRUST CSF and PCI DSS Level 1 service provider. | RMS describes its security as enterprise-grade and says its system meets PCI and Department of Defence standards. |
| Support | Booker provides unlimited technical support for the subscription, online support 24/7, and assistance by phone, chat, or email. | RMS offers round-the-clock phone support in the customer's region and an online help center. |
Plans
Booker
- Starter$139 a month
- AcceleratePriced on request
- UltimatePriced on request
- EnterprisePriced on request
RMS Cloud
- AcceleratePriced on request
- ElevatePriced on request
- Accelerate (hotels)Priced on request
- Accelerate (motels)Priced on request
- Accelerate (parks and campgrounds)Priced on request
- Accelerate (serviced apartments and lettings)Priced on request
- Elevate (hotels)Priced on request
- Elevate (motels)Priced on request
- Elevate (parks and campgrounds)Priced on request
- Elevate (serviced apartments and lettings)Priced on request
In their own words
RMS Cloud
RMS Cloud is a cloud-native property management platform for hotels, motels, holiday parks, campgrounds, and serviced apartments. It brings property management together with reservations, front desk operations, financials, housekeeping, and maintenance. Its booking and revenue tools cover OTA distribution, direct bookings, upsells, reservation management, and yield optimization; guests can book, manage, and pay online. Reporting ranges from quick performance snapshots to accounting and operations views. The open API supports real-time, two-way exchange for inventory, rates, booking engines, POS, and CRM systems, and the maker lists more than 100 technology partners. RMS advertises 530+ API endpoints, a developer sandbox, documentation, and dedicated API support. Accelerate includes accounting and financials, batch invoicing and statements, reporting and analytics, housekeeping, and maintenance. Elevate adds multi-site and enterprise management and API access; owner and trust accounting is an optional add-on. RMS Cloud is paid, has no free plan, and provides plan pricing by quote. The maker is based in Keilor Park, Victoria, Australia, and says it has supported hospitality operators globally since 1983.