BookingCenter vs KWHotel

BookingCenter provides property management and reservation software for independent hotels, motels, inns, B&Bs, resorts, and vacation rentals. Cloud-based MyPMS includes front desk booking management, an interactive availability chart, folio controls, customized messaging, and back-office reports. Its booking engine supports templates, HTML APIs, and WordPress solutions for online reservations. The channel manager synchronizes rates and availability in both directions and imports bookings automatically through OTA and GDS connections, including Booking.com, Expedia, TripAdvisor, Airbnb, VRBO, Google Hotels, Sabre, Amadeus, and Travelport. MyGuest provides a mobile-friendly guest concierge and staff tracking for requests and incidents; the AI concierge communicates through SMS, iMessage, and WhatsApp in 14 languages. MyCard is a PCI-compliant payment gateway supporting EMV and contactless payments. MyPMS has a full-featured 30-day free trial, while the desktop PMS has a separate 45-day trial. MyPMS Self-Setup costs $50 a month, with no setup fee and unlimited rooms. MyPMS Concierge Setup costs $1,200, paid once for setup and training, followed by $50 a month. Desktop software supports Windows and Macintosh OS X, but Mac OS X desktop support ended after version 10.13.

KWHotel is hotel management software for handling reservations, room details, rates, and guest records. Its desktop product is aimed at small and medium accommodation facilities and is deployed on-premise. KWHotel Cloud PMS makes reservations, rate plans, and guest information available from internet-connected devices, and syncs reservation data with KWHotel Pro desktop software. The cloud service can be used on iOS and Android through a browser or a home-screen shortcut. A separate Cloud Channel Manager syncs availability with online travel agencies; the booking engine is another edition-dependent feature. KWHotel Booking Engine supports nine languages and nine payment gateways and charges no commission on bookings made through it. Listed connections include YieldPlanet, SiteMinder, WuBook, Booking.com, Expedia, SMSAPI, POSbistro, and Espago. SMSAPI, POSbistro, and Espago are described for messaging, point of sale, and card payments. The booking engine can show hotel and GDPR regulations to guests when applicable. KWHotel advertises technical support by email, Skype, and phone, with remote connection through TeamViewer if needed. KWHotel Free is listed at free; feature availability varies by edition.