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SPECIFICTION
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BookOne CRM vs Weforguest

BookOne CRM

bookonepms.com

Weforguest

weforguest.com

Side by side

FigureBookOne CRMWeforguest
Price from——
Free plan——
Free trialYes—
Open source——
WebYesYes
iOSYes—
AndroidYes—
APIYes—
Plans published41
Spec score · Hospitality CRM Software8.8 (#3)6.6 (#26)
IntegrationsBookOne lists connections including Booking.com, Expedia, Airbnb, Agoda, MakeMyTrip, Goibibo, Google Hotel Ads, TripAdvisor, Sabre, Amadeus, Tally and payment gateways.The integrations page describes real-time, bidirectional synchronization with PMS and channel managers, plus payment gateway connections; it lists 42 PMS, 13 channel managers, and 9 payment methods.
ProductBookOne CRM is guest relationship management software built into the BookOne PMS.Weforguest describes its product as an AI-powered, customizable hotel CRM suite for hotels, hotel chains, and property managers.
SupportBookOne says it does not limit support and lists contact by phone or email on its product pages.The site lists a support phone number, +39 388 952 4082, and a general contact email, [email protected].

Plans

BookOne CRM

  • BookOne BasicPriced on request
  • BookOne EssentialPriced on request
  • BookOne PremiumPriced on request
  • BookOne StarterPriced on request

BookOne CRM pricing →

Weforguest

  • Weforguest CRM SuitePriced on request

Weforguest pricing →

In their own words

BookOne CRM

BookOne CRM is guest relationship management software built into the BookOne PMS. It records room preferences, dietary requests, food and beverage billing patterns, feedback history, and past stay dates. Hotel staff can target former guests by stay frequency, total spend, or location. Using the official WhatsApp Business API, it can automate pre-arrival messages, upgrade offers, and post-checkout review requests. Hotels can set up points and tier-based rewards, earned on room charges or restaurant bills and redeemed on future direct bookings. Post-checkout forms can prompt positive reviewers to post on Google and TripAdvisor, while routing critical feedback to managers. The onboarding team can help clean, format, and upload guest lists from older platforms, standalone CRMs, or spreadsheets. External data can be ingested through custom API setups, though BookOne says the CRM works most efficiently with its PMS. Guest CRM requires PMS_CORE and is included in Premium. The product has no free plan, offers a free trial, and lists pricing on request.

Visit bookonepms.com

Weforguest

Weforguest has no write-up on Specifiction yet; its figures are above.

Visit weforguest.com