Booksy vs Kitomba
Booksy
biz.booksy.com
Kitomba
kitomba.comSide by side
| Figure | Booksy | Kitomba |
|---|---|---|
| Price from | $29.99/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 2 | 4 |
| Spec score · Salon Commission Management Software | 8.5 (#9) | 8.1 (#20) |
| Spec score · Appointment Scheduling Software | 8.4 (#31) | 8.1 (#53) |
| Spec score · Salon CRM Software | 8.4 (#13) | 8.1 (#21) |
| Spec score · Salon POS Software | 8.5 (#8) | 8.1 (#15) |
| Spec score · Salon Marketing Software | 8.4 (#14) | 8.0 (#25) |
| Founded | 2014 | 2002 |
| Free plan | No | No |
| Headquarters | Chicago, Illinois, United States | Wellington, New Zealand |
| Integrations | The maker lists booking integrations with Google, Instagram, and Facebook. | Listed integrations and partners include Xero, Vish, REACH.ai, Mailchimp, Google Analytics, Salon Pay and Sustainable Salons. |
| Marketing | Subscription features include text and email marketing, rebooking reminders, loyalty stamp cards, packages, gift cards, and automatic review requests. | Its marketing tools include targeted campaigns and automated SMS and email messages for clients. |
| Product | Booksy is an all-in-one booking and business management app for beauty and barber professionals. | Kitomba brings salon, spa or clinic bookings, payments and team management together in one place. |
| Security | Booksy states that it uses bank-grade encryption and is PCI-compliant. | The plan comparison lists staff access controls, a security log and secure storage for client documents. |
| Support | The app listing says Booksy offers 24/7 support, live chat in under 30 seconds, phone and email support during business hours, and personal onboarding. | All plans include unlimited phone, email and chat support; the pricing page describes phone support as free. |
Plans
Kitomba
- EnterprisePriced on request
- GrowPriced on request
- LitePriced on request
- ProPriced on request
In their own words
Booksy
Booksy is a booking and business management app for beauty and barber professionals, including independent practitioners and salon or barbershop owners. Clients can book through a business profile, Instagram, Google, or the Booksy consumer app at any time. Businesses can set cancellation policies, send free SMS reminders, take deposits or cancellation fees, and use an automated waitlist. Payment options include Tap to Pay, a card reader, and card-on-file payments; next-business-day payouts are listed as free. Subscription tools include text and email marketing, rebooking reminders, loyalty stamp cards, packages, gift cards, and automatic review requests. Team features cover staff schedules, shifts and time off, commission and tip tracking, inventory, and access permissions. Booksy lists Android, iOS, and web access, and booking integrations with Google, Instagram, and Facebook. The Booksy plan is $29.99 a month plus tax; each additional user costs 20 USD per month. Payment processing and hardware are excluded. There is no free plan, but a 14-day trial is available.
Kitomba
Kitomba brings bookings, payments and team management together for salons, spas and clinics. Clients can book online at any time, while staff manage calendars, waitlists and repeat appointments. The system includes point of sale, integrated EFTPOS support, and Kitomba Pay options for online payments and terminals. Marketing tools support targeted campaigns and automated SMS and email messages. Kitomba says it provides more than 150 reports, including a Business Summary report. Listed integrations and partners include Xero, Vish, REACH.ai, Mailchimp, Google Analytics, Salon Pay and Sustainable Salons, though some third-party integrations incur charges. Its plan comparison lists staff access controls, a security log and secure client-document storage. All plans include automatic backups, updates, new features, and unlimited phone, email and chat support. Lite lists online booking, stock management, POS and marketing tools; Grow adds staff targets, waitlists, repeat appointments, loyalty and concessions. Pro lists staff time management, Xero, Google Analytics and AI marketing, while Enterprise specifies unlimited staff. Pricing is on request, with no free plan listed.