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SPECIFICTION
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Kitomba

kitomba.com

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Spec score 8.1 #20 of 55 in Salon Commission Management Software

What it is

Kitomba brings bookings, payments and team management together for salons, spas and clinics. Clients can book online at any time, while staff manage calendars, waitlists and repeat appointments. The system includes point of sale, integrated EFTPOS support, and Kitomba Pay options for online payments and terminals. Marketing tools support targeted campaigns and automated SMS and email messages. Kitomba says it provides more than 150 reports, including a Business Summary report. Listed integrations and partners include Xero, Vish, REACH.ai, Mailchimp, Google Analytics, Salon Pay and Sustainable Salons, though some third-party integrations incur charges. Its plan comparison lists staff access controls, a security log and secure client-document storage. All plans include automatic backups, updates, new features, and unlimited phone, email and chat support. Lite lists online booking, stock management, POS and marketing tools; Grow adds staff targets, waitlists, repeat appointments, loyalty and concessions. Pro lists staff time management, Xero, Google Analytics and AI marketing, while Enterprise specifies unlimited staff. Pricing is on request, with no free plan listed.

Spec sheet

Product
Kitomba brings salon, spa or clinic bookings, payments and team management together in one place.Read 5 Oct 2026 · kitomba.com
Intended users
Kitomba describes its software as designed for salons, spas and clinics, including hair, beauty, medispa, wellness and barber businesses.Read 5 Oct 2026 · kitomba.com
Platforms
Kitomba is compatible with MacOS and Windows, and Kitomba 1 is a web app that works on Android and iOS phones and tablets.Read 5 Oct 2026 · kitomba.com
Free plan
NoRead 20 Sep 2026 · kitomba.com
Integrations
Listed integrations and partners include Xero, Vish, REACH.ai, Mailchimp, Google Analytics, Salon Pay and Sustainable Salons.Read 5 Oct 2026 · kitomba.com
Security
The plan comparison lists staff access controls, a security log and secure storage for client documents.Read 5 Oct 2026 · kitomba.com
Support
All plans include unlimited phone, email and chat support; the pricing page describes phone support as free.Read 5 Oct 2026 · kitomba.com
Headquarters
Wellington, New ZealandRead 28 Sep 2026 · kitomba.com
Founded
2002Read 28 Sep 2026 · kitomba.com
Automated reminders
YesRead 20 Sep 2026 · kitomba.com
Backups and updates
All plans include automatic backups, updates and new features.Read 5 Oct 2026 · kitomba.com
Booking pages
YesRead 20 Sep 2026 · kitomba.com
Calendar sync
one-wayRead 20 Sep 2026 · kitomba.com
Integration limits
The pricing page says charges apply for some third-party integrations, including REACH.ai, Mailchimp and Xero.Read 5 Oct 2026 · kitomba.com
Marketing
Its marketing tools include targeted campaigns and automated SMS and email messages for clients.Read 5 Oct 2026 · kitomba.com
Other charges
Data migration is offered where possible, with additional charges applying; live education also incurs additional charges.Read 5 Oct 2026 · kitomba.com
Payment collection
YesRead 20 Sep 2026 · kitomba.com
Payments and POS
Kitomba includes point of sale, integrated EFTPOS support and Kitomba Pay options for online payments and terminals.Read 5 Oct 2026 · kitomba.com
Pricing model
Kitomba says its price depends on the package, required features and number of staff, and offers a tailored quote after a free demo.Read 5 Oct 2026 · kitomba.com
Reporting
Kitomba says it offers more than 150 reports, including a Business Summary report.Read 5 Oct 2026 · kitomba.com
Scheduling
Clients can book appointments online 24/7, and staff can manage calendars, waitlists and repeat appointments.Read 5 Oct 2026 · kitomba.com

Plans and prices

Enterprise Priced on request Unlimited staff · enterprise marketing across salons · financial view across locations Read 5 Oct 2026 · kitomba.com
Grow Priced on request Staff targets · waitlist · repeat appointments · loyalty and concessions Read 5 Oct 2026 · kitomba.com
Lite Priced on request Online booking · stock management · POS with integrated EFTPOS · marketing tools Read 5 Oct 2026 · kitomba.com
Pro Priced on request Staff time management · Xero integration · Google Analytics · AI marketing Read 5 Oct 2026 · kitomba.com

Every Kitomba plan and price →

Strong points and limits

Strong points

  • Online booking is available 24/7
  • Includes POS and integrated EFTPOS support
  • More than 150 reports are listed
  • All plans include unlimited phone, email and chat support

Limits

  • Pricing is available only on request
  • Some third-party integrations incur charges
  • Data migration and live education incur additional charges

Who it suits

It suits salon, spa and clinic businesses, including hair, beauty, medispa, wellness and barber operations. Businesses considering integrations or extra services should ask about additional charges.

Verdict

Kitomba combines appointment management, payments, marketing and staff tools across four listed tiers. Request plan pricing and clarify integration or service charges before committing.

Where Specifiction places it

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