Gracero vs Kitomba
Gracero
gracero.ai
Kitomba
kitomba.comSide by side
| Figure | Gracero | Kitomba |
|---|---|---|
| Price from | $99/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 6 | 4 |
| Spec score · Salon Commission Management Software | 8.8 (#4) | 8.1 (#20) |
| Founded | SourceForge lists Gracero as founded in 2025. | 2002 |
| Integrations | Listed integrations are QuickBooks Online, Google Calendar, Zapier, Mailchimp and Shopify; Reserve with Google is in certification. | Listed integrations and partners include Xero, Vish, REACH.ai, Mailchimp, Google Analytics, Salon Pay and Sustainable Salons. |
| Product | Gracero is an AI-powered clinic platform for aesthetic and wellness clinics, with seven AI agents handling booking, payments, memberships, marketing, and client care. | Kitomba brings salon, spa or clinic bookings, payments and team management together in one place. |
| Security | The company says client data is encrypted with AES-256 at rest and TLS 1.2+ in transit, and its cloud infrastructure uses SOC 2-aligned controls. | The plan comparison lists staff access controls, a security log and secure storage for client documents. |
| Support | Essentials includes email support, Professional includes priority support, and Enterprise includes an account manager. | All plans include unlimited phone, email and chat support; the pricing page describes phone support as free. |
Plans
Gracero
- Voice Starter$99 a month
- Essentials$149 a month
- Voice Pro$249 a month
- Professional$299 a month
- Voice Unlimited$699 a month
- EnterprisePriced on request
Kitomba
- EnterprisePriced on request
- GrowPriced on request
- LitePriced on request
- ProPriced on request
In their own words
Gracero
Gracero is an AI-powered platform for aesthetic and wellness clinics, with seven agents covering booking, payments, memberships, marketing, and client care. Its tools include online booking, payments and POS, memberships, CRM, loyalty, payroll, marketing, and automated reminders. Clinics can store digital consent forms, treatment charts, protocol tracking, and before-and-after photos in client profiles. A Voice AI receptionist answers calls, books appointments, qualifies leads, handles inquiries, and transfers calls. Integrations include QuickBooks Online, Google Calendar, Zapier, Mailchimp, and Shopify. Paid plans provide a REST API, TypeScript SDK, and outbound webhooks, with API access enabled on request. Gracero describes data handling as HIPAA-conscious, not a full medical EMR. Essentials costs $149 a month, Professional $299 a month, and Enterprise uses custom pricing. Voice add-ons start at $99 a month.
Kitomba
Kitomba brings bookings, payments and team management together for salons, spas and clinics. Clients can book online at any time, while staff manage calendars, waitlists and repeat appointments. The system includes point of sale, integrated EFTPOS support, and Kitomba Pay options for online payments and terminals. Marketing tools support targeted campaigns and automated SMS and email messages. Kitomba says it provides more than 150 reports, including a Business Summary report. Listed integrations and partners include Xero, Vish, REACH.ai, Mailchimp, Google Analytics, Salon Pay and Sustainable Salons, though some third-party integrations incur charges. Its plan comparison lists staff access controls, a security log and secure client-document storage. All plans include automatic backups, updates, new features, and unlimited phone, email and chat support. Lite lists online booking, stock management, POS and marketing tools; Grow adds staff targets, waitlists, repeat appointments, loyalty and concessions. Pro lists staff time management, Xero, Google Analytics and AI marketing, while Enterprise specifies unlimited staff. Pricing is on request, with no free plan listed.