Gracero
gracero.ai
What it is
Gracero is an AI-powered platform for aesthetic and wellness clinics, with seven agents covering booking, payments, memberships, marketing, and client care. Its tools include online booking, payments and POS, memberships, CRM, loyalty, payroll, marketing, and automated reminders. Clinics can store digital consent forms, treatment charts, protocol tracking, and before-and-after photos in client profiles. A Voice AI receptionist answers calls, books appointments, qualifies leads, handles inquiries, and transfers calls. Integrations include QuickBooks Online, Google Calendar, Zapier, Mailchimp, and Shopify. Paid plans provide a REST API, TypeScript SDK, and outbound webhooks, with API access enabled on request. Gracero describes data handling as HIPAA-conscious, not a full medical EMR. Essentials costs $149 a month, Professional $299 a month, and Enterprise uses custom pricing. Voice add-ons start at $99 a month.
Spec sheet
- What it does
- Gracero is a cloud business-management platform for aesthetic and wellness clinics covering booking, payments, memberships, CRM, marketing, consent, photos and treatment protocols.Read 15 Oct 2026 · gracero.ai
- Product
- Gracero is an AI-powered clinic platform for aesthetic and wellness clinics, with seven AI agents handling booking, payments, memberships, marketing, and client care.Read 7 Oct 2026 · gracero.ai
- Trial
- The pricing page says users can sign up and explore the full platform before being charged, but it does not state a trial duration.Read 7 Oct 2026 · gracero.ai
- Integrations
- Listed integrations are QuickBooks Online, Google Calendar, Zapier, Mailchimp and Shopify; Reserve with Google is in certification.Read 15 Oct 2026 · gracero.ai
- Security
- The company says client data is encrypted with AES-256 at rest and TLS 1.2+ in transit, and its cloud infrastructure uses SOC 2-aligned controls.Read 7 Oct 2026 · gracero.ai
- Support
- Essentials includes email support, Professional includes priority support, and Enterprise includes an account manager.Read 7 Oct 2026 · gracero.ai
- Founded
- SourceForge lists Gracero as founded in 2025.Read 15 Oct 2026 · sourceforge.net
- Company
- The site's copyright identifies the company as Gracero, Inc.; the About page describes it as a small team building software for aesthetic clinics.Read 7 Oct 2026 · gracero.ai
- Aesthetic charting
- Treatment protocols support details such as Botox units, filler milliliters and laser settings.Read 15 Oct 2026 · gracero.ai
- Aesthetic records
- It includes digital consent forms, treatment charting, protocol tracking, and before-and-after photos attached to client profiles.Read 7 Oct 2026 · gracero.ai
- AI agents
- The platform advertises seven AI agents for booking, payments, memberships, marketing and client care.Read 15 Oct 2026 · gracero.ai
- AI receptionist
- The Voice AI receptionist can answer calls, book appointments, qualify leads, handle inquiries, and transfer calls.Read 7 Oct 2026 · gracero.ai
- Booking
- Online booking, multi-provider calendars, deposits and waitlists are included in the platform.Read 15 Oct 2026 · gracero.ai
- Client CRM
- Client profiles include visit history, segments, tags and timelines.Read 15 Oct 2026 · gracero.ai
- Company legal name
- The privacy policy identifies the maker as Gracero Inc., registered in Delaware, USA.Read 15 Oct 2026 · gracero.ai
- Company listing
- PromoteProject lists Gracero as a United States SaaS startup founded in 2026 with no funding rounds or total funding amount entered.Read 15 Oct 2026 · promoteproject.com
- Company size
- The maker describes itself as a small team building software for aesthetic clinics.Read 15 Oct 2026 · gracero.ai
- Compliance scope
- Gracero describes its data handling as HIPAA-conscious and says it is not a full medical EMR; a practice's own policies, training, risk analysis, and agreements also factor into HIPAA compliance.Read 7 Oct 2026 · gracero.ai
- Consent and photos
- Digital consent forms are versioned and searchable, while before-and-after photos are stored on client profiles with visibility controls.Read 15 Oct 2026 · gracero.ai
- Core tools
- The platform combines online booking, payments and POS, memberships, client CRM, loyalty, payroll, marketing, and automated reminders.Read 7 Oct 2026 · gracero.ai
- Developer access
- A REST API, TypeScript SDK, and outbound webhooks are available on every paid plan, with API access enabled on request.Read 7 Oct 2026 · gracero.ai
- Documentation and support
- The help center advertises feature guides, FAQ material and email support with a stated 24-hour response target.Read 15 Oct 2026 · gracero.ai
- Health metrics
- The product provides trend charts, lab values over time and side-by-side progress photos.Read 15 Oct 2026 · gracero.ai
- HIPAA scope
- Gracero calls itself HIPAA-conscious, offers BAAs on Professional and Enterprise, and says it is not a full medical EMR.Read 15 Oct 2026 · gracero.ai
- Licence
- The software is proprietary: customers receive a non-exclusive subscription license and are prohibited from reverse engineering or extracting source code.Read 15 Oct 2026 · gracero.ai
- Limit: API access
- API access is not immediately self-serve because a clinic administrator must request approval before creating keys.Read 15 Oct 2026 · gracero.ai
- Limit: clinical scope
- The maker explicitly says Gracero does not replace a full EMR, e-prescribing system or comprehensive lab integration.Read 15 Oct 2026 · gracero.ai
- Limit: independent evidence
- No independent customer complaints or feature praise can be established from the major directories because they report no submitted reviews.Read 15 Oct 2026 · capterra.com
- Marketing automation
- Automated reminders, review requests, SMS/email campaigns, win-back flows and no-show recovery are provided.Read 15 Oct 2026 · gracero.ai
- Memberships
- Memberships, packages and recurring billing automate scheduled charges and credits.Read 15 Oct 2026 · gracero.ai
- Migration
- Gracero says it can import clients, services, and calendars from Boulevard, Mangomint, AestheticRecord, or a spreadsheet.Read 7 Oct 2026 · gracero.ai
- Payments
- In-person and online payments and POS are built in; card-present processing is 2.5% plus $0.15 and card-not-present processing is 3.2% plus $0.25.Read 15 Oct 2026 · gracero.ai
- Praise: independent reviewers
- No repeated user praise is available because Capterra, SourceForge and Software Advice each show zero user reviews.Read 15 Oct 2026 · sourceforge.net
- Privacy and data
- Gracero says it does not sell or share client information and allows customers to export their data anytime.Read 7 Oct 2026 · gracero.ai
- Privacy commitments
- The privacy policy says client data is not sold, is not used to train AI models, and can be exported or deleted.Read 15 Oct 2026 · gracero.ai
- Programs
- Program tools support multi-month care enrollment, visit cadences, protocol templates and program billing.Read 15 Oct 2026 · gracero.ai
- Rating on Capterra
- 0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · capterra.com
- Rating on Software Advice
- 0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · softwareadvice.com
- Rating on SourceForge
- 0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · sourceforge.net
- REST API
- A scoped key-based REST API can read and write clients, appointments, services, sales and memberships on every paid plan after approval.Read 15 Oct 2026 · gracero.ai
- Sandbox
- API access includes a sandbox mode for testing with realistic data.Read 15 Oct 2026 · gracero.ai
- SDK
- Gracero offers a generated typed TypeScript SDK.Read 15 Oct 2026 · gracero.ai
- Security controls
- The maker describes SOC 2-aligned cloud controls, automated backups, monitoring, server-enforced role permissions and per-change audit logs.Read 15 Oct 2026 · gracero.ai
- Security encryption
- Gracero states that stored data uses AES-256 encryption and connections use TLS 1.2 or higher.Read 15 Oct 2026 · gracero.ai
- SSO and provisioning
- Enterprise supports SAML/OIDC single sign-on and SCIM user provisioning.Read 15 Oct 2026 · gracero.ai
- System model
- The terms describe Gracero as cloud-based; no self-hosted deployment is documented.Read 15 Oct 2026 · gracero.ai
- Webhooks
- Outbound webhooks cover booking, sales and client events with signed deliveries and automatic retries.Read 15 Oct 2026 · gracero.ai
Plans and prices
Strong points and limits
Strong points
- Seven AI agents for clinic operations
- Digital treatment and consent records
- Voice receptionist handles calls and booking
- REST API and TypeScript SDK
- Data export available anytime
Limits
- No free plan
- Not a full medical EMR
- Voice add-ons charge per minute overages
Who it suits
Gracero suits aesthetic and wellness clinics needing booking, client records, payments, marketing, and automated care workflows. It also fits practices wanting voice reception and clinic-system integrations.
Verdict
Gracero combines clinic administration, aesthetic records, and AI reception in a web and API platform. Its core plans start at $149 a month, while voice capabilities are separate add-ons and Enterprise pricing is custom.
Where Specifiction places it
- Salon Commission Management Software#4 of 558.8
- Med Spa Software#5 of 298.6