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SPECIFICTION
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SalonApp

salon.sh

From $39/mo Free plan WebmacOSiOSAndroid
Visit salon.sh
Spec score 8.8 #5 of 55 in Salon Commission Management Software

What it is

SalonApp, also called Salon Manager, combines appointments, payments, staff schedules, and client history for salon businesses. Its drag-and-drop calendar supports online booking, automated reminders, and no-show protection. Client profiles can keep color formulas, allergies, photos, preferences, and visit history. An AI receptionist can answer calls around the clock in 16 languages and use the live calendar to book, cancel, or reschedule appointments.

The point-of-sale system supports tap, chip, swipe, and online payments, with Square and Stripe integrations; bookkeeping can synchronize with QuickBooks and Xero. Marketing includes email and SMS campaigns, segments, A/B tests, referrals, automated flows, and review requests. Staff tools cover US and Canadian payroll, commissions, time clock, and booth rentals. It runs on Android, iOS, and the web. The free plan allows 15 clients, 20 appointments per month, and one staff member. Paid plans start at $39 a month, and every paid plan includes a 14-day trial with no credit card required to start.

Spec sheet

What it does
Salon Manager combines salon scheduling, payments, client records and staff management for beauty businesses.Read 21 Oct 2026 · salon.sh
Purpose
Salon Manager combines appointments, payments, staff schedules, and client history for salon owners.Read 29 Sep 2026 · salon.sh
Security
The maker says data is protected with SSL encryption and row-level security, with daily backups on Supabase infrastructure.Read 29 Sep 2026 · salon.sh
Accounting integrations
The product advertises synchronization with QuickBooks Online and Xero.Read 21 Oct 2026 · salon.sh
AI receptionist
The AI receptionist answers calls continuously, books directly into the live calendar, supports 16 languages and produces call transcripts.Read 21 Oct 2026 · salon.sh
App Store privacy disclosure
Apple's listing says the developer reports that the app collects no data, while noting Apple has not verified that disclosure.Read 21 Oct 2026 · apps.apple.com
Bookkeeping
Built-in bookkeeping includes a chart of accounts, journal entries, profit-and-loss, balance-sheet and bank-reconciliation workflows.Read 21 Oct 2026 · salon.sh
Bookkeeping integrations
The bookkeeping feature supports QuickBooks and Xero synchronization.Read 29 Sep 2026 · salon.sh
Client records
Client profiles can hold color formulas, allergies, preferences, photos, notes and complete visit history.Read 21 Oct 2026 · salon.sh
Company facts
LinkedIn describes iCubemedia Inc as a privately held Canadian software company with 2–10 employees, headquarters in Toronto and a 2000 founding year.Read 21 Oct 2026 · ca.linkedin.com
Enterprise extensibility
Enterprise pricing explicitly includes custom integrations and data export and backup.Read 21 Oct 2026 · salon.sh
Forms and charting
Forms support per-service templates, pre-visit email or SMS delivery, digital signatures, treatment notes, photos and encrypted storage.Read 21 Oct 2026 · salon.sh
Forms and security
Intake forms, signatures, and photos are encrypted at rest, and the maker says a BAA is available for HIPAA-applicable accounts.Read 29 Sep 2026 · salon.sh
HIPAA support
The forms feature says Business Associate Agreements are available for HIPAA-applicable med-spa accounts.Read 21 Oct 2026 · salon.sh
iOS requirements
Apple lists iOS 17.6 or later, iPadOS 17.6 or later, and macOS 14.6 or later on an Apple M1-or-newer Mac.Read 21 Oct 2026 · apps.apple.com
Legal name
The Salon Manager site copyright identifies iCube Lab / iCubemedia Inc as the rights holder.Read 21 Oct 2026 · salon.sh
Limit: cancelled appointments
One reviewer says cancelled appointments do not appear immediately and must be found later in reports.Read 21 Oct 2026 · softwareadvice.com
Limit: checkout adjustments
A reviewer wanted to change bill prices or add discounts before checkout and found that voiding transactions required manually restoring loyalty points and balances.Read 21 Oct 2026 · softwareadvice.com
Limit: reporting and marketing
Reviewers mention missing reports, a request for easier marketing templates and occasional difficulty changing the rota.Read 21 Oct 2026 · capterra.com
Marketing
Built-in marketing includes email and SMS campaigns, audience segments, A/B tests, referrals, automated flows, and review requests.Read 29 Sep 2026 · salon.sh
Marketing automation
Five included automated flows cover welcome, birthday, win-back, review-request and rebooking campaigns, with custom triggers and A/B testing.Read 21 Oct 2026 · salon.sh
Med-spa integrations
The med-spa material names Aesthetic Record, Symplast, Patient Now and Mangomint Pro as EMR integrations, with custom integrations on Enterprise.Read 21 Oct 2026 · salon.sh
Med-spa scope
For med spas, Salon Manager handles front-of-house operations and the maker says clinical records should remain in an EMR.Read 29 Sep 2026 · salon.sh
Mobile and web parity
The official site says iOS and Android apps have full feature parity with the web application.Read 21 Oct 2026 · salon.sh
Notable limit
The free plan is limited to 15 clients, 20 appointments per month, and one staff member.Read 29 Sep 2026 · salon.sh
Notable news: app update
AppBrain records version 1.6.2 as the latest version and gives May 14, 2026 as its last update date.Read 21 Oct 2026 · appbrain.com
Online booking
Each business receives a branded salon.sh booking page that can be shared by link or embedded on an existing website.Read 21 Oct 2026 · salon.sh
Payments
The point-of-sale supports tap, chip, swipe, and online payments, and the site names Square and Stripe integrations.Read 29 Sep 2026 · salon.sh
Payroll
Staff and payroll features include US and Canadian payroll, commissions, time clock, and booth-rental support.Read 29 Sep 2026 · salon.sh
Platform scale claim
The official landing page claims more than 12,000 salons and over 2 million appointments booked monthly.Read 21 Oct 2026 · salon.sh
Point of sale
POS supports services, retail, tips, split payments, gift cards, packages and memberships, with Square and Stripe payment options.Read 21 Oct 2026 · salon.sh
Praise: ease and support
Independent reviewers repeatedly praise ease of use, quick customer support, helpful staff and the ability to train salon employees easily.Read 21 Oct 2026 · capterra.com
Praise: reminders and value
Reviewers commonly praise text reminders, reasonable cost, online booking and reports that save management time or reduce missed appointments.Read 21 Oct 2026 · softwareadvice.com
Privacy compliance
The maker's privacy policy says it follows PIPEDA and Quebec Law 25 and uses TLS/SSL encryption, access controls and security assessments.Read 21 Oct 2026 · icube.so
Rating on App Store
4.75 out of 5 from 32 ratingsRead 21 Oct 2026 · appbrain.com
Rating on Capterra
4.9 out of 5 from 13 reviewsRead 21 Oct 2026 · capterra.com
Rating on G2
G2 says there are not enough reviews to provide buying insight; no numeric rating is shown.Read 21 Oct 2026 · g2.com
Rating on GetApp
4.9 out of 5 from 13 reviewsRead 21 Oct 2026 · getapp.com
Rating on Software Advice
4.9 out of 5 from 13 reviewsRead 21 Oct 2026 · softwareadvice.com
Scheduling
The platform provides drag-and-drop calendars with staff or resource views, online booking, visual floor plans, walk-ins and waitlists.Read 21 Oct 2026 · salon.sh
Security controls
The official FAQ states that data uses SSL encryption and row-level security, with daily backups on Supabase infrastructure.Read 21 Oct 2026 · salon.sh
Tax automation
Salon Manager says it automates tax handling across 46 jurisdictions, including Quebec TPS and TVQ.Read 21 Oct 2026 · salon.sh
Trial and support
Every paid plan includes a 14-day free trial, and the page says no credit card is required to start.Read 29 Sep 2026 · salon.sh
Who it serves
The maker presents the product for independent stylists, boutique salons, spas and wellness businesses, and multi-location operators.Read 29 Sep 2026 · salon.sh

Plans and prices

Free Free 15 clients · 20 appointments/month · 1 staff member Read 21 Oct 2026 · salon.sh
AI Receptionist Solo $39 a month 500 AI-handled minutes/month · 16 languages · book, cancel and reschedule · email support Read 21 Oct 2026 · salon.sh
Starter $39 a month Billed monthly Up to 5 staff · unlimited clients · unlimited appointments · POS and payments · basic reports · email support Read 21 Oct 2026 · salon.sh
AI Receptionist Starter $79 a month 1,500 AI-handled minutes/month · everything in Solo · message taking and smart transfers · priority email support Read 21 Oct 2026 · salon.sh
Professional $79 a month Billed monthly Up to 15 staff · marketing and loyalty · commission tracking · payroll management · advanced reports and AI · phone and chat support Read 21 Oct 2026 · salon.sh
AI Receptionist Pro $149 a month 5,000 AI-handled minutes/month · everything in Starter · priority phone routing · dedicated success manager Read 21 Oct 2026 · salon.sh
Enterprise $149 a month Billed monthly Unlimited staff · multi-location · online booking · data export and backup · dedicated account manager · custom integrations Read 21 Oct 2026 · salon.sh

Every SalonApp plan and price →

Strong points and limits

Strong points

  • Client profiles store allergies and visit history.
  • AI receptionist handles booking changes in 16 languages.
  • Supports Square and Stripe payments.
  • Includes US and Canadian payroll tools.
  • Paid plans include a 14-day free trial.

Limits

  • Free plan limits clients to 15.
  • Free plan allows 20 appointments per month.
  • Free plan is limited to one staff member.
  • Clinical records should remain in an EMR for med spas.

Who it suits

SalonApp suits independent stylists, salons, spas, and wellness businesses needing appointment, payment, and client-management tools. The maker also presents it for multi-location operators; med spas should keep clinical records in an EMR.

SalonApp in depth

Read the full write-up

Overview

SalonApp is salon-management software for operators who want booking, client records, payments, and staff operations under one roof. It is a strong fit for independent stylists and growing salons that value those connected tools, especially an AI receptionist; its free tier is too limited for sustained use by a busy salon.

For med spas, it covers front-of-house work, not clinical recordkeeping: those records belong in an EMR.

Key features

Booking and client context

A drag-and-drop calendar sits alongside online booking, automated reminders, and no-show protection. Client profiles can hold color formulas, allergies, photos, preferences, and visit history, making SalonApp more useful for service continuity than a calendar alone. That breadth is of little help if the business quickly outgrows the free plan's 20 appointments per month and 15-client limit.

AI receptionist and payments

The AI receptionist answers calls 24/7 in 16 languages and can book, cancel, or reschedule against the live calendar. Its paid options are divided by monthly AI-handled minutes: 500 on Solo, 1,500 on Starter, and 5,000 on Pro. Starter adds message-taking and smart transfers; Pro adds priority phone routing. Those tiers suit salons with different call volumes, but minute quotas should guide the choice.

The point of sale supports tap, chip, swipe, and online payments, with Square and Stripe integrations. QuickBooks and Xero synchronization supports bookkeeping. Intake forms, signatures, and photos are encrypted at rest; the maker says a BAA is available for HIPAA-applicable accounts. It also says data is protected with SSL encryption and row-level security, with daily backups on Supabase infrastructure.

Staff, marketing, and back office

Marketing tools include email and SMS campaigns, audience segments, A/B tests, referrals, automated flows, and review requests. Staff tools include US and Canadian payroll, commissions, a time clock, and booth-rental support. The product also supports tip calculation, contractor payments, tax filing, payroll reports, and direct deposit. These functions make it a broader operations choice than a booking-only tool, though access depends on selecting the right plan.

Pricing

The Free plan costs nothing and caps usage at 15 clients, 20 appointments per month, and one staff member. It can suit a solo stylist testing the workflow, but the low client and appointment limits make it a poor long-term option once business picks up.

Starter costs $39 a month, billed monthly, for up to five staff members, unlimited clients and appointments, POS and payments, basic reports, and email support. It is the entry point for a small team needing core salon operations; it gives up the marketing, loyalty, commission tracking, payroll management, advanced reports and AI, and phone and chat support included in Professional.

Professional costs $79 a month, billed monthly, and supports up to 15 staff members. Its marketing and loyalty tools, commission tracking, payroll management, advanced reports and AI, and phone and chat support make it the more complete fit for a larger team that needs back-office features.

Enterprise costs $149 a month, billed monthly, and adds unlimited staff, multi-location support, online booking, data export and backup, a dedicated account manager, and custom integrations. It is the clearest fit for operators managing multiple locations or needing those enterprise services.

AI Receptionist Solo costs $39 a month for 500 AI-handled minutes and booking, cancellation, and rescheduling in 16 languages, with email support. AI Receptionist Starter costs $79 a month for 1,500 minutes, Solo features, message-taking and smart transfers, and priority email support. AI Receptionist Pro costs $149 a month for 5,000 minutes, Starter features, priority phone routing, and a dedicated success manager. These are separate receptionist tiers, so choose by expected call volume and the additional handling each level offers.

Every paid plan includes a 14-day free trial, and no credit card is required to start.

Platforms

SalonApp runs on Android, iOS, and the web, giving salon teams mobile and browser access.

Who it's for

Independent stylists and boutique salons can use it to consolidate booking, payment, and client-history work; the free plan is only practical at very low volume. Spas and wellness businesses can draw on its scheduling and staff functions. Multi-location operators have a dedicated Enterprise tier. Med spas should keep clinical records in an EMR and use SalonApp only for front-of-house operations.

Pros and cons

Useful client profiles: Color formulas, allergies, photos, preferences, and visit history keep service context alongside scheduling.

Broad operating coverage: Payments, marketing, payroll, bookkeeping integrations, and staff tools can reduce the need to split routine salon work across separate systems.

Receptionist tiers scale by minutes: Three quotas and added call-handling features give salons options, but require matching plan cost to call volume.

Free tier has tight caps: Fifteen clients, 20 appointments per month, and one staff member limit its usefulness beyond a small solo operation.

Not for clinical records: Med spas need an EMR for that part of their workflow.

Alternatives

Choose Gratsio if your priority is a free plan with listings, product listings, store products, and blog posts rather than SalonApp's salon operations suite.

Spa/Salon Manager is another option for salon and spa management.

Salonist may suit a salon that wants a free listing plan with up to 50 appointments per month, online booking, and calendar and scheduling tools.

DaySmart Salon is an alternative with a paid Basic plan at $29 a month for one user.

Insight Salon Software offers a paid Solo Edition at $25 a month for a single employee.

GlossGenius may suit a reader seeking a paid Standard plan at $28 a month with a custom booking website and email and text marketing.

SalonWings is another salon-software option.

For a med spa seeking a dedicated alternative, consider DaySmart Med Spa, whose Basic plan is $29 a month for one user and includes scheduling, online booking, reminders, payments, and reports.

For narrower requirements, compare salon payroll software, salon commission management software, salon membership software, and salon marketing software.

Verdict

SalonApp is best for salons that want appointment management, detailed client profiles, payments, and staff operations in one system, with an AI receptionist as a distinguishing option. Choose it when that breadth is worth the plan cost and, for AI, the monthly minute quota. Look elsewhere if the free caps would constrain your workload or if you need clinical records for a med spa.

Verdict

SalonApp brings scheduling, client records, payments, and staff functions together, with a limited free tier and several paid options. Med spas should use an EMR for clinical records.

Where Specifiction places it

Alternatives to SalonAppAll alternatives →