Fresha vs Gracero
Fresha
fresha.com
Gracero
gracero.aiSide by side
| Figure | Fresha | Gracero |
|---|---|---|
| Price from | $2.95/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 10 | 6 |
| Spec score · Salon Commission Management Software | 9.0 (#2) | 8.8 (#4) |
| Documentation and support | Fresha provides a searchable help center, academy lessons, email and chat support on Independent, and phone, chat and email support on Team. | The help center advertises feature guides, FAQ material and email support with a stated 24-hour response target. |
| Integrations | Official booking connections are available for Facebook and Instagram profiles and for Google Search and Maps through Reserve with Google. | Listed integrations are QuickBooks Online, Google Calendar, Zapier, Mailchimp and Shopify; Reserve with Google is in certification. |
| Payments | Fresha supports online and in-person payments, tap to pay, terminals, deposits, saved cards and cancellation or no-show policies. | In-person and online payments and POS are built in; card-present processing is 2.5% plus $0.15 and card-not-present processing is 3.2% plus $0.25. |
| Rating on Capterra | 4.8 out of 5 from 1,448 reviews | 0.0 out of 5 from 0 reviews |
| What it does | Fresha is a cloud platform combining appointment booking, payments, point of sale, client records, marketing and staff operations for beauty, wellness and self-care businesses. | Gracero is a cloud business-management platform for aesthetic and wellness clinics covering booking, payments, memberships, CRM, marketing, consent, photos and treatment protocols. |
Plans
Fresha
- Independent$19.95 a month
- Team$14.95 a month
- Team Connect$2.95 a month
- Insights$9.95 a month
- Google Rating Boost$14.95 a month
- Smart Website$15.95 a month
- Client Loyalty$59.95 a month
- AI Concierge$99.95 a month
- Data Connector$295 a month
- EnterprisePriced on request
Gracero
- Voice Starter$99 a month
- Essentials$149 a month
- Voice Pro$249 a month
- Professional$299 a month
- Voice Unlimited$699 a month
- EnterprisePriced on request
In their own words
Fresha
Fresha is appointment-booking software available on the web, iOS, and Android. Businesses can provide booking pages for customers, manage appointments in a calendar, and collect payments. Calendar synchronization works one way. Scheduling options include group bookings and round-robin assignment, while automated reminders support appointment communication. Fresha uses a freemium model with a free plan and a 7-day trial. Its listed plans distinguish team size: Independent is for one team member, while Team supports unlimited team members. The maker, Fresha, is headquartered in London, United Kingdom. The combination of customer booking pages, scheduling modes, reminders, payment collection, and multi-platform access covers core appointment administration for businesses with different staffing levels.
Gracero
Gracero is an AI-powered platform for aesthetic and wellness clinics, with seven agents covering booking, payments, memberships, marketing, and client care. Its tools include online booking, payments and POS, memberships, CRM, loyalty, payroll, marketing, and automated reminders. Clinics can store digital consent forms, treatment charts, protocol tracking, and before-and-after photos in client profiles. A Voice AI receptionist answers calls, books appointments, qualifies leads, handles inquiries, and transfers calls. Integrations include QuickBooks Online, Google Calendar, Zapier, Mailchimp, and Shopify. Paid plans provide a REST API, TypeScript SDK, and outbound webhooks, with API access enabled on request. Gracero describes data handling as HIPAA-conscious, not a full medical EMR. Essentials costs $149 a month, Professional $299 a month, and Enterprise uses custom pricing. Voice add-ons start at $99 a month.