GlossGenius vs Kitomba
GlossGenius
glossgenius.com
Kitomba
kitomba.comSide by side
| Figure | GlossGenius | Kitomba |
|---|---|---|
| Price from | $28/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 12 | 4 |
| Spec score · Salon Gift Card Software | 8.9 (#2) | 8.1 (#16) |
| Spec score · Salon Software | 8.9 (#2) | 8.0 (#20) |
| Spec score · Salon Commission Management Software | 9.0 (#3) | 8.1 (#20) |
| Spec score · Salon Appointment Scheduling Software | 9.0 (#2) | 8.1 (#20) |
| Spec score · Salon and Spa Scheduling Software | 9.0 (#3) | 8.2 (#16) |
| Spec score · Salon CRM Software | 8.9 (#4) | 8.1 (#21) |
| Spec score · Salon Payroll Software | 8.9 (#4) | 7.9 (#27) |
| Spec score · Esthetician Software | 8.9 (#3) | 8.1 (#16) |
| Spec score · Salon Membership Software | 8.8 (#4) | 8.0 (#19) |
| Spec score · Appointment Scheduling Software | 8.9 (#14) | 8.1 (#53) |
| Spec score · Salon Marketing Software | 8.8 (#6) | 8.0 (#25) |
| Spec score · Salon POS Software | 8.9 (#4) | 8.1 (#15) |
| Spec score · Spa and Salon Management Software | 8.9 (#4) | 8.1 (#11) |
| Automated reminders | Yes | Yes |
| Booking pages | Yes | Yes |
| Calendar sync | two-way | one-way |
| Founded | G2 lists GlossGenius as serving customers since 2016. | 2002 |
| Free plan | No | No |
| Headquarters | New York, New York, United States | Wellington, New Zealand |
| Integrations | The maker’s pages identify Google Booking and Reviews, Google Marketing Analytics, and two-way calendar sync with Google, iCal, and Outlook. | Listed integrations and partners include Xero, Vish, REACH.ai, Mailchimp, Google Analytics, Salon Pay and Sustainable Salons. |
| Marketing | Marketing tools include unlimited email, text campaigns, AI marketing assistance, image uploads, message templates, social-media templates and automated review prompts. | Its marketing tools include targeted campaigns and automated SMS and email messages for clients. |
| Booking payments | Yes | Yes |
| Payments and POS | GlossGenius supports point-of-sale checkout, card-on-file, deposits, split payments, gratuity, Tap to Pay on iPhone and Android, card readers, gift cards, invoices, memberships, packages and buy-now-pay-later. | Kitomba includes point of sale, integrated EFTPOS support and Kitomba Pay options for online payments and terminals. |
| Product | GlossGenius describes itself as an all-in-one business management system for beauty, wellness, medspa, health, and fitness businesses. | Kitomba brings salon, spa or clinic bookings, payments and team management together in one place. |
| Support | GlossGenius provides a help center with articles covering setup, subscriptions, payments, teams, booking, payroll, marketing, and account security. | All plans include unlimited phone, email and chat support; the pricing page describes phone support as free. |
Plans
GlossGenius
- Standard$28 a month
- Gold$56 a month
- Platinum$168 a month
- Practice Essentials$168 a month
- Practice Advanced$298 a month
- Standard$28 a month
- Payroll add-on$40 a month
- Reception by GlossGenius$50 a month
- Gold$56 a month
- Platinum$168 a month
Kitomba
- EnterprisePriced on request
- GrowPriced on request
- LitePriced on request
- ProPriced on request
In their own words
GlossGenius
GlossGenius is a business management system for beauty, wellness, medspa, health, and fitness businesses, available on Android, iOS, and the web. Its 24/7 online booking lets clients reserve without downloading an app or logging in. The system includes scheduling, client profiles, inventory and retail management, staff management, time tracking, and business reports. Email and text marketing, automated review prompts, Google Booking and Reviews, Google Marketing Analytics, and two-way calendar sync with Google, iCal, and Outlook are also listed. Medspa features include HIPAA compliance, charting, photo markup, medical director sign-off, and automatic sorting of client photos. The pricing page lists a flat 2.6% payment processing rate, with no added fees for Tap to Pay, card-on-file, or manual-entry transactions. Same-day payouts Monday through Thursday are free; instant payouts cost an additional 1.8%. Plans listed monthly include Standard at $28 a month, Gold at $56 a month, and Platinum at $168 a month, as well as Practice Essentials and Practice Advanced. A 14-day trial is available, but there is no free plan.
Kitomba
Kitomba brings bookings, payments and team management together for salons, spas and clinics. Clients can book online at any time, while staff manage calendars, waitlists and repeat appointments. The system includes point of sale, integrated EFTPOS support, and Kitomba Pay options for online payments and terminals. Marketing tools support targeted campaigns and automated SMS and email messages. Kitomba says it provides more than 150 reports, including a Business Summary report. Listed integrations and partners include Xero, Vish, REACH.ai, Mailchimp, Google Analytics, Salon Pay and Sustainable Salons, though some third-party integrations incur charges. Its plan comparison lists staff access controls, a security log and secure client-document storage. All plans include automatic backups, updates, new features, and unlimited phone, email and chat support. Lite lists online booking, stock management, POS and marketing tools; Grow adds staff targets, waitlists, repeat appointments, loyalty and concessions. Pro lists staff time management, Xero, Google Analytics and AI marketing, while Enterprise specifies unlimited staff. Pricing is on request, with no free plan listed.