Fresha vs Kitomba

Fresha is appointment-booking software available on the web, iOS, and Android. Businesses can provide booking pages for customers, manage appointments in a calendar, and collect payments. Calendar synchronization works one way. Scheduling options include group bookings and round-robin assignment, while automated reminders support appointment communication. Fresha uses a freemium model with a free plan and a 7-day trial. Its listed plans distinguish team size: Independent is for one team member, while Team supports unlimited team members. The maker, Fresha, is headquartered in London, United Kingdom. The combination of customer booking pages, scheduling modes, reminders, payment collection, and multi-platform access covers core appointment administration for businesses with different staffing levels.

Kitomba brings bookings, payments and team management together for salons, spas and clinics. Clients can book online at any time, while staff manage calendars, waitlists and repeat appointments. The system includes point of sale, integrated EFTPOS support, and Kitomba Pay options for online payments and terminals. Marketing tools support targeted campaigns and automated SMS and email messages. Kitomba says it provides more than 150 reports, including a Business Summary report. Listed integrations and partners include Xero, Vish, REACH.ai, Mailchimp, Google Analytics, Salon Pay and Sustainable Salons, though some third-party integrations incur charges. Its plan comparison lists staff access controls, a security log and secure client-document storage. All plans include automatic backups, updates, new features, and unlimited phone, email and chat support. Lite lists online booking, stock management, POS and marketing tools; Grow adds staff targets, waitlists, repeat appointments, loyalty and concessions. Pro lists staff time management, Xero, Google Analytics and AI marketing, while Enterprise specifies unlimited staff. Pricing is on request, with no free plan listed.