boost.ai vs Tray.ai
boost.ai
boost.ai
Tray.ai
tray.aiSide by side
| Figure | boost.ai | Tray.ai |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 3 |
| Spec score · Genesys AppFoundry Marketplace | 7.7 (#6) | 7.3 (#8) |
| Free plan | No | No |
| Product | boost.ai is a no-code conversational AI platform for automating customer service and internal support. | Tray describes its platform as enterprise orchestration for data and AI, including integration, automation, AI agents, and MCP governance. |
| Security certifications | boost.ai states that it is ISO/IEC 27001 certified since May 2021 and ISO/IEC 27701 certified since June 2022. | Tray's security policies state that it is SOC 1 Type 2, SOC 2 Type 2, and HIPAA certified. |
| Security controls | Listed controls include single-tenant customer environments, encryption in transit and at rest, two-factor authentication, SSO, IP allowlisting, and penetration testing. | Tray's security policies state that 2FA is mandatory for user accounts and that stored data is encrypted at rest, with additional encryption for sensitive data such as workflow authentications. |
Plans
In their own words
boost.ai
boost.ai is a conversational AI platform for automating customer service and internal support. Its no-code conversation builder creates flows without coding, while a hybrid architecture combines natural language understanding, generative AI, and agentic capabilities. Agents can plan, decide, and act across connected channels and enterprise systems, and multiple agents can hand work to one another through contextual, generative, and rule-based routing. Supported channels include voice, phone, web chat, and messaging, with multilingual support and human handoff. Tools simulate interactions, test voice calls, track KPIs, and analyze conversations. Chat features include proactive campaigns, built-in human chat, and analytics with ratings, tags, and filters. Integrations cover communication channels, contact centers, authentication, utilities, and voice, including Genesys and Vonage. boost.ai, founded in Norway in 2016 and headquartered in Sandnes, serves regulated industries. Pricing is available on request and no free plan is listed.