Bot Libre vs Chatbase
Bot Libre
botlibre.comChatbase
chatbase.coSide by side
| Figure | Bot Libre | Chatbase |
|---|---|---|
| Price from | $5/mo | $40/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 9 |
| Spec score · Chatbot Builders | 8.6 (#52) | 9.3 (#3) |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Headquarters | Ottawa, Ontario, Canada | San Francisco, California |
| Human handoff | Yes | The helpdesk supports escalation to humans while preserving the conversation transcript and context. |
| Integrations | The manual lists integrations including Twitter, Facebook, Instagram, Skype, Telegram, Discord, Kik, WeChat, Slack, email, Twilio SMS and IVR, WhatsApp, IRC, Alexa, and Google Assistant. | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. |
| Knowledge-base answers | Yes | Yes |
| Product | Bot Libre is a free, open-source chatbot and artificial intelligence platform for web, mobile, social media, games, and metaverse applications. | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. |
| Self-hosting | The Community Edition can be installed on a user's own server or cloud provider, and the maker says this gives control over data handling. | Chatbase's comparison material says it does not provide on-premise deployment or data-residency options. |
Plans
Bot Libre
- FreeFree
- Bot Libre for Business$5 a month
- Free Bot Libre community platformFree
- Bot Libre Enterprise Bot PlatformPriced on request
Chatbase
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
In their own words
Chatbase
Chatbase provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. Teams can build, test, deploy, and improve agents without code. Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data; plain-language procedures and actions let them look up information or make changes in connected systems. Testing tools include customer-scenario simulations, saved regression tests, and conversation traces. Listed integrations include Salesforce, Zendesk, Freshdesk, Gorgias, Help Scout, HubSpot, Intercom, Shopify, Slack, Zapier, and Twilio. Chatbase says customer data is encrypted in transit and at rest, is not used to train models, and is accessible only to the customer's AI agent. The Free plan includes 50 message credits per month and one member, but agents are deleted after 14 days of inactivity. Hobby costs $40 a month for 700 credits; Standard costs $150 a month for 4,000 credits; Pro costs $500 a month for 15,000 credits. Hobby, Standard, and Pro have a 7-day trial. Developer tools include a JavaScript embed, REST API, CLI, and Android and iOS SDKs.