Bot Libre vs Desku AI Chatbot Builder
Bot Libre
botlibre.com
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | Bot Libre | Desku AI Chatbot Builder |
|---|---|---|
| Price from | $5/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 8 |
| Spec score · Chatbot Builders | 8.6 (#52) | 9.1 (#10) |
| API and SDK | Bot Libre provides an XML and JSON HTTP REST web API and open-source SDKs for web and mobile development. | The help center describes six JavaScript SDK and public API articles; it says the JavaScript library exposes methods to update users and control the messenger without refreshing the page. |
| Deployment channels | multichannel | multichannel |
| Founded | 2013 | A company-data listing reports Desku.io was founded in 2022; LinkedIn's profile opened here does not display a founding year. |
| Free plan | Yes | Yes |
| Headquarters | Ottawa, Ontario, Canada | Wilmington, Delaware, United States |
| Human handoff | Yes | The chatbot can escalate conversations to human agents and transfer them to live chat. |
| Integrations | The manual lists integrations including Twitter, Facebook, Instagram, Skype, Telegram, Discord, Kik, WeChat, Slack, email, Twilio SMS and IVR, WhatsApp, IRC, Alexa, and Google Assistant. | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. |
| Knowledge-base answers | Yes | Yes |
| Product | Bot Libre is a free, open-source chatbot and artificial intelligence platform for web, mobile, social media, games, and metaverse applications. | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. |
Plans
Bot Libre
- FreeFree
- Bot Libre for Business$5 a month
- Free Bot Libre community platformFree
- Bot Libre Enterprise Bot PlatformPriced on request
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.