bot9 vs Guzli
bot9
bot9.ai
Guzli
guzli.comSide by side
| Figure | bot9 | Guzli |
|---|---|---|
| Price from | $199/mo | $3.25/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Chatbot Builders | 7.7 (#182) | 9.1 (#8) |
| Analytics | Bot9 offers real-time analytics about customer behavior and customer details for training the bot. | Dashboards track resolution rates, escalations, response times, conversation topics and lead attribution. |
| Human handoff | Yes | The helpdesk supports handing conversations to staff with conversation context available to the team. |
| Integrations | The site lists Crisp, Discord, Freshdesk, Intercom, Messenger, Shopify, Slack, Zendesk, and WhatsApp integrations. | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. |
| Security | The Enterprise plan lists advanced admin permissions, SAML sign-on (SSO), and custom data retention. | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. |
| Support | The pricing comparison lists email and live chat support; it also lists an account manager, with a dash in one plan column. | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. |
Plans
Guzli
- FreeFree
- Agent Phone Plan$29.99 a month
- Hobby$39 a year
- Standard$119 a year
- Pro$399 a year
- EnterprisePriced on request