BotHelp vs Desku AI Chatbot Builder
BotHelp
bothelp.io
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | BotHelp | Desku AI Chatbot Builder |
|---|---|---|
| Price from | $18/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 15 | 8 |
| Spec score · Chatbot Builders | 8.8 (#32) | 9.1 (#10) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | No | Yes |
| Human handoff | Yes | The chatbot can escalate conversations to human agents and transfer them to live chat. |
| Integrations | The help center lists integrations and connection guides for Bitrix24, amoCRM, GetCourse, Zapier, Albato and ApiWay. | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. |
| Knowledge-base answers | Yes | Yes |
| Product | BotHelp is a no-code platform for building chatbots and automating communication on messaging apps. | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. |
| Security | The privacy policy says data is encrypted via HTTPS and protected with technical and organizational measures, access controls and continuous monitoring. | Desku says its controls include encryption in transit and at rest, role-based access, monitoring, logging and intrusion detection. |
| Paid from | 18 | 39 |
| Support | The help center says users can contact support through dashboard chat, Telegram at @BotHelpSupportBot or [email protected]. | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. |
| Visual flow builder | Yes | Yes |
Plans
BotHelp
- Pro — up to 1,000 subscribers$18 a month
- Pro — up to 2,000 subscribers$27 a month
- Pro — up to 5,000 subscribers$52 a month
- Pro — up to 7,500 subscribers$75 a month
- Pro — up to 10,000 subscribers$94 a month
- Pro — up to 15,000 subscribers$109 a month
- Pro — up to 20,000 subscribers$149 a month
- Pro — up to 30,000 subscribers$199 a month
- Pro — up to 40,000 subscribers$239 a month
- FreeFree
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.