| Price from | $18/mo | $3.25/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 15 | 6 |
| Spec score · Chatbot Builders | 8.8 (#32) | 9.1 (#8) |
| API | BotHelp provides a REST API for integrating its capabilities into client projects, with operations for subscriber data, messages, flows and sequences. | Standard includes API access and webhooks, and the home page depicts an API channel in the helpdesk. |
| Human handoff | Yes | The helpdesk supports handing conversations to staff with conversation context available to the team. |
| Integrations | The help center lists integrations and connection guides for Bitrix24, amoCRM, GetCourse, Zapier, Albato and ApiWay. | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. |
| Product | BotHelp is a no-code platform for building chatbots and automating communication on messaging apps. | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. |
| Security | The privacy policy says data is encrypted via HTTPS and protected with technical and organizational measures, access controls and continuous monitoring. | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. |
| Support | The help center says users can contact support through dashboard chat, Telegram at @BotHelpSupportBot or [email protected]. | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. |
