Botmaker vs ChatFlow by Novynix
Botmaker
botmaker.com
ChatFlow by Novynix
novynix.comSide by side
| Figure | Botmaker | ChatFlow by Novynix |
|---|---|---|
| Price from | $149/mo | ₹999/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 5 |
| Spec score · WhatsApp Marketing Software | 8.4 (#13) | 9.2 (#4) |
| Analytics | Its dashboards provide real-time reports on users, sessions, and agents, with data export or API connections to business intelligence solutions. | Analytics cover message volume, response times, conversion funnels, SLA, agent coaching and WhatsApp costs. |
| Integrations | Botmaker lists native integrations with CRM, ERP, payment systems, ecommerce, and customers' own APIs. | Listed integrations include HubSpot, Shopify and Salesforce synchronization plus outbound webhooks. |
| Security | Botmaker says it is certified and works under ISO 27001, complies with European and Brazilian data protection laws, and monitors traffic with DDoS defenses and application defenses against SQL injection and XSS. | Novynix says data is encrypted in transit and at rest, and conversation data is used only to run automation flows. |
| Support | Standard, Scale, and Pro list chat, platform, and email support; Enterprise lists personalized attention. | Novynix advertises direct founder support and free setup help; the Scale plan includes priority support and dedicated onboarding. |
Plans
Botmaker
- Standard$149 a month
- Scale$249 a month
- Pro$499 a month
- Standard$149 a month
- Scale$249 a month
- Pro$499 a month
- EnterprisePriced on request
ChatFlow by Novynix
- FreeFree
- Solo₹999 a month
- Team₹2,999 a month
- Growth₹5,999 a month
- Scale₹11,999 a month
In their own words
ChatFlow by Novynix
ChatFlow by Novynix automates WhatsApp replies, lead qualification and appointment booking for businesses. Its AI agent answers questions from a business’s knowledge base and can book, reschedule or cancel appointments. A shared inbox brings together WhatsApp, Instagram, web chat, SMS and email, with team assignment and routing. No-code rules and chatbot flows can trigger replies, tags, assignments, notifications, webhooks and follow-ups. Listed integrations include HubSpot, Shopify and Salesforce sync, Razorpay payment links, outbound webhooks and a public REST API. ChatFlow connects to an existing WhatsApp Business number through the official WhatsApp Business API. Plans include a free tier and paid options from ₹999/mo; paid plan prices are before 18% GST. A 14-day trial is also offered, while WhatsApp conversation charges are billed separately by Meta based on volume and category. Novynix says ChatFlow is in active early access; some features are available on request. It is listed for web, Android and API use. Novynix is based in Chennai, India, and says it was founded in 2026.