ChatFlow by Novynix
- 1Runs onAndroid, API, Web
- 2CostsFree plan · free trial · paid from ₹999/mo
- 3Broadcast campaignsYes
- 4Workflow automationYes
- 5Template managementYes
- 6Contact limit1,000 contacts
- 7Monthly message limit3,000 messages/mo
- 8Channel coveragemultichannel
Overview
ChatFlow by Novynix automates WhatsApp replies, lead qualification and appointment booking for businesses. Its AI agent answers questions from a business’s knowledge base and can book, reschedule or cancel appointments. A shared inbox brings together WhatsApp, Instagram, web chat, SMS and email, with team assignment and routing. No-code rules and chatbot flows can trigger replies, tags, assignments, notifications, webhooks and follow-ups. Listed integrations include HubSpot, Shopify and Salesforce sync, Razorpay payment links, outbound webhooks and a public REST API. ChatFlow connects to an existing WhatsApp Business number through the official WhatsApp Business API. Plans include a free tier and paid options from ₹999/mo; paid plan prices are before 18% GST. A 14-day trial is also offered, while WhatsApp conversation charges are billed separately by Meta based on volume and category. Novynix says ChatFlow is in active early access; some features are available on request. It is listed for web, Android and API use. Novynix is based in Chennai, India, and says it was founded in 2026.
Who it is for
ChatFlow is aimed at appointment-driven businesses, including clinics, salons, dental practices, coaching centres, retail, real estate, education, financial services and professional services. It may suit teams managing customer conversations across several channels.
What is good
- AI agent can book, reschedule and cancel appointments.
- Shared inbox covers WhatsApp, Instagram, web chat, SMS and email.
- No-code rules can trigger replies, assignments and follow-ups.
- Free plan includes 100 AI replies/month.
- Lists HubSpot, Shopify and Razorpay connections.
What to know first
- WhatsApp conversation charges are billed separately by Meta.
- Free plan allows one team member.
- Some early-access features are available only on request.
Verdict
ChatFlow combines WhatsApp automation and appointment handling with a multichannel inbox and workflow rules. Check plan limits, separate Meta charges and early-access availability when assessing whether it fits your team.
ChatFlow by Novynix plans and pricing
All plansCompared on WhatsApp marketing software
- Free plan
- Nonovynix.com
- Broadcast campaigns
- Yesnovynix.com
- Workflow automation
- Yesnovynix.com
- Template management
- Yesnovynix.com
- Contact limit
- 1,000 contactsnovynix.com
- Monthly message limit
- 3,000 messages/monovynix.com
- Channel coverage
- multichannelnovynix.com
Facts
- Purpose
- ChatFlow automates WhatsApp replies, qualifies leads, and books appointments for businesses.novynix.com · 7 Oct 2026
- AI agent
- The AI agent answers questions from a business’s knowledge base, qualifies leads, and can book, reschedule, and cancel appointments.novynix.com · 7 Oct 2026
- Shared inbox
- The shared inbox supports WhatsApp, Instagram, web chat, SMS, and email, with team assignment and routing tools.novynix.com · 7 Oct 2026
- Automation
- No-code rules and chatbot flows can trigger replies, tags, assignments, notifications, webhooks, and follow-ups.novynix.com · 7 Oct 2026
- Integrations
- The site lists HubSpot, Shopify, and Salesforce sync, Razorpay payment links, outbound webhooks, and a public REST API.novynix.com · 7 Oct 2026
- Security
- Novynix says data is encrypted in transit and at rest, and conversation data is used only to run automation flows.novynix.com · 7 Oct 2026
- WhatsApp connection
- ChatFlow connects to an existing WhatsApp Business number through the official WhatsApp Business API.novynix.com · 7 Oct 2026
- Support
- Novynix advertises direct founder support and free setup help; the Scale plan includes priority support and dedicated onboarding.novynix.com · 7 Oct 2026
- Early access limits
- The feature page says ChatFlow is in active early access and that SSO, Salesforce sync, the public API, and agency white-label are available on request.novynix.com · 7 Oct 2026
- Additional charges
- WhatsApp Business API conversation charges are billed separately by Meta based on message volume and category.novynix.com · 7 Oct 2026
- Intended users
- Novynix describes ChatFlow as suited to appointment-driven businesses and lists clinics, salons, dental practices, coaching centres, retail, real estate, education, financial services, and professional services.novynix.com · 7 Oct 2026
- Android app
- Novynix links ChatFlow to a Google Play app listing.play.google.com · 7 Oct 2026
- Company location and founding
- Novynix lists Chennai, India, and says it was founded in 2026.novynix.com · 7 Oct 2026
Company
- Founded
- 2026novynix.com · 28 Sept 2026
- Headquarters
- Chennai, Tamil Nadu, Indianovynix.com · 28 Sept 2026
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Sources
- novynix.com· checked 7 Oct 2026
- novynix.com/features· checked 7 Oct 2026
- novynix.com/pricing· checked 7 Oct 2026
- play.google.com/store/apps/details· checked 7 Oct 2026