Vepaar

Spec sheet

What it does

Vepaar combines WhatsApp-oriented CRM, online-store, polling and WhatsApp-link tools for small and medium businesses.Read 14 Oct 2026 · vepaar.com

Product

Vepaar combines WhatsApp CRM and an online store with polls, a WhatsApp link generator and a business page.Read 12 Oct 2026 · vepaar.com

Free plan

YesRead 20 Sep 2026 · vepaar.com

Paid from

13Read 20 Sep 2026 · vepaar.com

API

Vepaar API and WhatsApp broadcasting through API are listed as Premium CRM capabilities.Read 14 Oct 2026 · vepaar.com

Integrations

Official pricing lists Zapier, Salesforce, HubSpot and Google Calendar integrations, while GetApp lists Google Analytics 360, Odoo, WhatsApp Business API and Zoho Invoice as integrations.Read 14 Oct 2026 · vepaar.com

Privacy

The privacy policy says Vepaar may process personal data on customers' behalf and that customers determine what data is collected, used, disclosed and stored.Read 12 Oct 2026 · vepaar.com

Support

Vepaar lists chat and email support on its pricing page and provides [email protected] for technical or functional issues.Read 12 Oct 2026 · vepaar.com

Headquarters

Ahmedabad, Gujarat, IndiaRead 28 Sep 2026 · vepaar.com

Founded

2015Read 28 Sep 2026 · vepaar.com

Chat handling

Vepaar can save messages and media, sync WhatsApp chats, and export synced conversations.Read 12 Oct 2026 · vepaar.com

Chat synchronization

AutoSave Chat synchronizes selected WhatsApp conversations and media into Vepaar.Read 14 Oct 2026 · vepaar.com

Checkout

Checkout forms can be customized by enabling or disabling fields and adding checkout services.Read 14 Oct 2026 · play.google.com

Company headquarters

LinkedIn places headquarters in Ahmedabad City, Gujarat, India.Read 14 Oct 2026 · in.linkedin.com

Company history

The maker says its WhatsApp bot began in 2015, WhatsHash was renamed Vepaar in 2021, and the company reached 100,000-plus users in 2022.Read 14 Oct 2026 · vepaar.com

Company ownership

Vepaar describes itself as fully founder-owned.Read 14 Oct 2026 · vepaar.com

Company size and type

LinkedIn lists Vepaar as privately held with 11–50 employees.Read 14 Oct 2026 · in.linkedin.com

CRM

Its CRM includes customer profiles, sales funnels, contact tags, ticket management, notes and activity records.Read 12 Oct 2026 · vepaar.com

CRM profiles

The CRM stores customer profiles and prior conversation details.Read 14 Oct 2026 · vepaar.com

Data protection claim

Vepaar says it takes steps against loss, misuse and unauthorized access, while its policy also disclaims responsibility for hacking, server or hardware problems and data loss.Read 14 Oct 2026 · vepaar.com

Deployment model

The download page describes a Chrome extension running on WhatsApp Web plus Android and iOS applications.Read 14 Oct 2026 · vepaar.com

Documentation and support

The paid comparison lists user-guide documentation, YouTube videos, chat and email support, onboarding and ongoing product consultation.Read 14 Oct 2026 · vepaar.com

Extensibility

The store plan comparison includes custom fields, custom code, sitemaps and bulk product or inventory import.Read 14 Oct 2026 · vepaar.com

Free trial

YesRead 20 Sep 2026 · vepaar.com

HubSpot integration

The Chrome Extension connects HubSpot with WhatsApp Web for contact, conversation, ticket and deal management.Read 12 Oct 2026 · vepaar.com

Intended customers

Vepaar says its mission is to help small and medium businesses take their business online.Read 12 Oct 2026 · vepaar.com

Inventory

Store inventory tools track stock and allow quantity changes.Read 14 Oct 2026 · vepaar.com

Limit: missing capabilities

Reviewers mention requests for more payment-gateway API options, more store features and additional filters.Read 14 Oct 2026 · capterra.com

Limit: mobile and reliability complaint

A Google Play reviewer reported that the app did little on a phone, laptop functions failed, poll results were delayed and support did not respond.Read 14 Oct 2026 · play.google.com

Limit: pricing

A Capterra reviewer called the software expensive, although they felt the value justified the cost.Read 14 Oct 2026 · capterra.com

Limit: trial and refunds

A Capterra reviewer complained that the trial was too limited for testing features and that a requested refund was not followed up.Read 14 Oct 2026 · getapp.com

Mobile app

YesRead 20 Sep 2026 · vepaar.com

Notable limits

The pricing page lists up to 100 contacts and 10 products for the free plan, and says Vepaar charges no fees on orders.Read 12 Oct 2026 · vepaar.com

Payments

Vepaar offers multiple payment-gateway integrations and states that it charges no commission on orders.Read 14 Oct 2026 · vepaar.com

Platform availability

Vepaar says it works on Mac, Windows and Linux, and offers Android and iOS apps plus a Chrome extension for WhatsApp Web.Read 12 Oct 2026 · vepaar.com

Praise: ease and usability

Capterra reviewers repeatedly describe Vepaar as straightforward, easy to set up and usable without complicated onboarding.Read 14 Oct 2026 · capterra.com

Praise: support

Multiple Capterra reviews praise responsive and efficient customer support.Read 14 Oct 2026 · capterra.com

Praise: WhatsApp CRM

Reviewers praise contact tagging, funnels, lead tracking, quick replies and WhatsApp-centered customer management.Read 14 Oct 2026 · capterra.com

Privacy and deletion

The privacy policy says users can permanently wipe service data or delete an account, and warns deleted data cannot be recovered.Read 14 Oct 2026 · vepaar.com

Rating on Apple App Store

4.6 out of 5 from 69 ratings.Read 14 Oct 2026 · apps.apple.com

Rating on Capterra

4.4 out of 5 from 28 reviews.Read 14 Oct 2026 · capterra.com

Rating on G2

4.7 out of 5 from 10 reviews.Read 14 Oct 2026 · g2.com

Rating on GetApp

4.4 out of 5 from 28 reviews.Read 14 Oct 2026 · getapp.com

Rating on Google Play

4.4 out of 5 from 5.79K reviews.Read 14 Oct 2026 · play.google.com

Rating on Software Advice

4.4 out of 5 from 28 reviews.Read 14 Oct 2026 · softwareadvice.com

Sales funnels

Funnel stages and tags let users filter leads and organize follow-up.Read 14 Oct 2026 · vepaar.com

Salesforce integration

The Chrome Extension connects Salesforce with WhatsApp Web for lead, account and contact tasks, and the page says tasks sync both ways.Read 12 Oct 2026 · vepaar.com

Security statement

Vepaar says it uses official WhatsApp APIs, is not WhatsApp software, does not send messages on a user's behalf and keeps WhatsApp security intact.Read 14 Oct 2026 · vepaar.com

Store

The online store supports simple, variable and digital products, inventory, shipping settings and customizable checkout.Read 12 Oct 2026 · vepaar.com

Store products

The store supports simple, variable and digital products such as e-books, software and media.Read 14 Oct 2026 · vepaar.com

System support

Vepaar says it works on Mac, Windows and Linux and also provides Android and iOS apps.Read 14 Oct 2026 · vepaar.com

Ticket management

Ticket and activity management supports prioritizing tickets and changing their status.Read 14 Oct 2026 · vepaar.com

WhatsApp link generator

A link generator creates shareable links that start WhatsApp conversations with predefined messages.Read 14 Oct 2026 · vepaar.com

WhatsApp polls

The product includes polls for collecting customer feedback through WhatsApp.Read 14 Oct 2026 · vepaar.com

WhatsApp relationship

Vepaar says it is not official WhatsApp software and says it does not send messages on a user's behalf; it saves contacts and messages users explicitly save.Read 12 Oct 2026 · vepaar.com

Plans and prices

Every Vepaar plan and price →

Where Specifiction places it

• WhatsApp Marketing Software#8 of 729.0
• CRM Software#48 of 2448.7