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Galantis WhatsApp

whatsapp.galantis.com

From $19/mo Free plan Web
Visit whatsapp.galantis.com
Spec score 8.9 #9 of 72 in WhatsApp Marketing Software

What it is

Galantis WhatsApp is a web platform for Shopify stores that run targeted WhatsApp campaigns, recover abandoned carts, send restock alerts and manage customer replies. Campaigns can use live Shopify segments and rich WhatsApp message formats. Automations can trigger messages after cart abandonment, repeat purchases or inactivity, while Galantis AI can turn a prompt into an automation connected to Shopify data. Incoming messages become structured conversations in a shared inbox where teams can assign, prioritize and resolve them with Shopify customer context. The app syncs customers, segments, products and conversation context with Shopify and works with Meta Catalog. The free plan costs nothing and includes 20 platform credits, one automation flow, one campaign per month, up to 100 contacts and 50 inbox messages. Paid plans start with Starter at $39 a month, with a 7-day free trial listed. The app supports English, Turkish and Dutch. DigiFist provides support and says it does not sell personal data. Customers are responsible for following applicable laws, Meta and WhatsApp policies, and opt-in requirements when messaging.

Spec sheet

What it does
Galantis is a Shopify-native platform for WhatsApp campaigns, abandoned-cart recovery, back-in-stock alerts and customer replies.Read 15 Oct 2026 · whatsapp.galantis.com
Integrations
The listing identifies Galantis Connect, Meta Catalog, WhatsApp, WhatsApp Chat, WhatsApp for Business and WhatsApp Marketing as related integrations or connections.Read 15 Oct 2026 · apps.shopify.com
Privacy
DigiFist says it does not sell personal data.Read 1 Oct 2026 · whatsapp.galantis.com
Support
App support is provided by DigiFist.Read 1 Oct 2026 · apps.shopify.com
Headquarters
Antwerp, BelgiumRead 28 Sep 2026 · whatsapp.galantis.com
Founded
2016Read 28 Sep 2026 · whatsapp.galantis.com
Abandoned-cart recovery
The Shopify listing includes ready-made WhatsApp automations for recovering abandoned carts.Read 15 Oct 2026 · apps.shopify.com
AI
Galantis AI turns a prompt into a ready-to-use WhatsApp automation connected to Shopify data.Read 1 Oct 2026 · whatsapp.galantis.com
AI data processing
OpenAI is named as a subprocessor for certain AI functions, with processing subject to contractual data-protection obligations and a DPA.Read 15 Oct 2026 · whatsapp.galantis.com
AI subprocessors
DigiFist uses OpenAI as a subprocessor for certain AI-powered Galantis functionality under contractual data-protection obligations including a DPA.Read 1 Oct 2026 · whatsapp.galantis.com
Analytics status
Analytics is marked as coming soon on the product page.Read 15 Oct 2026 · whatsapp.galantis.com
API and rate limits
The terms allow DigiFist to impose technical limits including rate limits and API limits; no public Galantis API or SDK is identified on the cited product pages.Read 15 Oct 2026 · whatsapp.galantis.com
Automations
Automations can trigger from cart abandonment, repeat purchases, inactivity and other store events.Read 15 Oct 2026 · whatsapp.galantis.com
Back-in-stock
The product can place a storefront widget and send automated WhatsApp restock alerts with inventory synchronization.Read 15 Oct 2026 · whatsapp.galantis.com
Campaigns
Campaigns target live Shopify segments and support rich WhatsApp message formats.Read 15 Oct 2026 · whatsapp.galantis.com
Catalog sync
The app syncs customers, segments, products and conversation context with Shopify and works with Meta Catalog.Read 1 Oct 2026 · apps.shopify.com
Company founded and size
LinkedIn lists DigiFist as founded in 2014 with 11–50 employees and headquarters in Antwerp, Belgium.Read 15 Oct 2026 · linkedin.com
Company legal name
The terms identify the operator as DigiFist BV, registered at Zonnekinddreef 7, 2920 Kalmthout, Belgium.Read 15 Oct 2026 · whatsapp.galantis.com
Company scale
DigiFist's own about page says it was founded in 2016, has 25+ Shopify experts plus 200+ engineers worldwide, and powers 8,500+ merchants.Read 15 Oct 2026 · digifist.com
Core product
Galantis runs targeted WhatsApp campaigns, recovers abandoned carts, sends back-in-stock alerts and manages customer replies from a Shopify-native platform.Read 1 Oct 2026 · whatsapp.galantis.com
Customer obligations
Customers must comply with applicable laws, Meta/WhatsApp policies and opt-in requirements when sending messages.Read 1 Oct 2026 · whatsapp.galantis.com
Data processed
The privacy policy says customer data may include phone numbers, segmentation, order data, WhatsApp content, templates, opt-in records and automation data.Read 15 Oct 2026 · whatsapp.galantis.com
Data protection
DigiFist generally acts as a processor for customer data relating to end recipients, while the Galantis customer generally acts as controller.Read 1 Oct 2026 · whatsapp.galantis.com
Documentation
The Shopify listing provides an App Documentation resource link, while the terms define documentation as user guides, technical documentation, onboarding materials and policies supplied by DigiFist.Read 15 Oct 2026 · apps.shopify.com
Galantis AI
Galantis AI turns a natural-language prompt into a WhatsApp automation connected to Shopify data.Read 15 Oct 2026 · whatsapp.galantis.com
Languages
The Shopify App Store listing says the app supports English, Turkish and Dutch.Read 1 Oct 2026 · apps.shopify.com
Launch date
Shoplist records the Shopify app launch date as April 28, 2026.Read 15 Oct 2026 · shoplist.co
Licence and ownership
The terms reserve all rights in the platform, software and documentation to DigiFist and grant customers only a non-exclusive, non-transferable term-based use right.Read 15 Oct 2026 · whatsapp.galantis.com
Limit: channel scope
The Shopify listing describes the product as a WhatsApp-focused app rather than a multi-channel messaging suite.Read 15 Oct 2026 · shoplist.co
Limit: early adoption evidence
Shoplist reported no reliable public storefront evidence connecting a Shopify store to the app in its May 28, 2026 crawl.Read 15 Oct 2026 · shoplist.co
Limit: free tier
The free tier is capped at 100 contacts, one campaign per month, one automation flow and 50 inbox messages.Read 15 Oct 2026 · whatsapp.galantis.com
Limit: outcome guarantees
The terms disclaim guaranteed conversions, revenue, deliverability and campaign performance.Read 15 Oct 2026 · whatsapp.galantis.com
Limit: pricing-table inconsistency
The detailed Starter card shows 250 platform credits while the comparison table shows 50 for Starter.Read 15 Oct 2026 · whatsapp.galantis.com
Limit: third-party dependency
The terms say WhatsApp and other third-party services control their own availability, errors, policy changes and security practices.Read 15 Oct 2026 · whatsapp.galantis.com
Meta Catalog integration
Meta Catalog integration is included in the free plan and the app lists Meta Catalog as a supported connection.Read 15 Oct 2026 · whatsapp.galantis.com
Multilingual support
The maker says templates can follow customer language across more than 24 languages.Read 15 Oct 2026 · whatsapp.galantis.com
Notable news
Galantis published a WhatsApp Business API changes article dated May 10, 2026 covering 2025–2026 Meta changes.Read 15 Oct 2026 · whatsapp.galantis.com
Personal-data sale
DigiFist states that it does not sell personal data.Read 15 Oct 2026 · whatsapp.galantis.com
Praise: inbox and recovery
AppNavigator says reviewers highlight the shared inbox, abandoned-cart recovery, campaigns, automations and multilingual support.Read 15 Oct 2026 · appnavigator.io
Praise: setup and sync
AppNavigator reports repeated praise for quick setup and smooth Shopify synchronization.Read 15 Oct 2026 · appnavigator.io
Praise: support
AppNavigator's review summary says users repeatedly praise DigiFist's technical support.Read 15 Oct 2026 · appnavigator.io
Rating on AppNavigator
5.0 out of 5 from 6 reviewsRead 15 Oct 2026 · appnavigator.io
Rating on Shopify App Store
5.0 out of 5 from 8 reviewsRead 15 Oct 2026 · apps.shopify.com
Rating on Shoplist
5.0 out of 5 from 6 reviewsRead 15 Oct 2026 · shoplist.co
Shared inbox
Incoming conversations can be assigned, prioritized and resolved by teams while showing Shopify customer context.Read 15 Oct 2026 · whatsapp.galantis.com
Shopify synchronization
The app synchronizes Shopify customers, segments, products and conversation context so campaigns can run without CSV exports.Read 15 Oct 2026 · apps.shopify.com
Supported app languages
The Shopify listing names English, Turkish and Dutch as supported languages.Read 15 Oct 2026 · apps.shopify.com
Target users
The app is designed for Shopify stores using WhatsApp chat, cart recovery, restock notifications, campaigns and automation flows.Read 1 Oct 2026 · apps.shopify.com

Plans and prices

Free Free 20 platform credits · WhatsApp chat widget · 1 automation flow · 1 campaign/month · 100 contacts · 50 inbox messages · Meta Catalog integration Read 15 Oct 2026 · whatsapp.galantis.com
Additional support agent add-on $19 a month monthly 500 conversations Read 15 Oct 2026 · whatsapp.galantis.com
Back-in-stock Starter add-on $19 a month monthly 250 subscribers Read 15 Oct 2026 · whatsapp.galantis.com
Back-in-stock Growth add-on $39 a month monthly 1000 subscribers Read 15 Oct 2026 · whatsapp.galantis.com
Starter $39 a month monthly 250 platform credits · campaigns · 5 automation flows · standard support · 7-day trial Read 15 Oct 2026 · whatsapp.galantis.com
Chat Inbox Solo add-on $49 a month monthly 1 user · 500 conversations Read 15 Oct 2026 · whatsapp.galantis.com
Back-in-stock Scale add-on $79 a month monthly 5000 subscribers Read 15 Oct 2026 · whatsapp.galantis.com
Growth $79 a month monthly 250 platform credits · campaigns · 5 automation flows · 7-day trial Read 15 Oct 2026 · whatsapp.galantis.com
Scale $179 a month monthly 1000 platform credits · campaigns · 20 automation flows · Galantis AI · Chat Inbox module · 7-day trial Read 15 Oct 2026 · whatsapp.galantis.com
Enterprise $399 a month monthly 2500 platform credits · unlimited campaigns · unlimited automation flows · Galantis AI · Chat Inbox · Back-in-Stock module · dedicated onboarding manager · 7-day trial Read 15 Oct 2026 · whatsapp.galantis.com

Every Galantis WhatsApp plan and price →

Strong points and limits

Strong points

  • Campaigns use live Shopify segments.
  • Automations can respond to cart abandonment and inactivity.
  • Shared inbox organizes conversations with Shopify customer context.
  • Free plan includes one campaign per month.

Limits

  • Free plan is limited to 100 contacts.
  • Free plan includes only one automation flow.
  • Paid plans start at $39 a month.
  • Customers must meet messaging opt-in requirements.

Who it suits

Galantis suits Shopify stores using WhatsApp campaigns, cart recovery, restock alerts and automated messaging. Its shared inbox is relevant to teams handling customer replies with Shopify context.

Verdict

Galantis brings Shopify data, WhatsApp campaigns, automations and customer conversations into one web app. Review the free-plan limits and messaging obligations before choosing a plan.

Where Specifiction places it

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