AiSensy vs Galantis WhatsApp
AiSensy
aisensy.com
Galantis WhatsApp
whatsapp.galantis.comSide by side
| Figure | AiSensy | Galantis WhatsApp |
|---|---|---|
| Price from | $6/mo | $19/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 17 | 10 |
| Spec score · WhatsApp Marketing Software | 9.4 (#1) | 8.9 (#9) |
| Company legal name | AiSensy's terms identify the contracting company as AiSensy Communications Private Limited. | The terms identify the operator as DigiFist BV, registered at Zonnekinddreef 7, 2920 Kalmthout, Belgium. |
| Documentation | The help center organizes articles into onboarding, WhatsApp API, billing, integrations, templates and broadcasting, verification and platform features. | The Shopify listing provides an App Documentation resource link, while the terms define documentation as user guides, technical documentation, onboarding materials and policies supplied by DigiFist. |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Antwerp, Belgium |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | The listing identifies Galantis Connect, Meta Catalog, WhatsApp, WhatsApp Chat, WhatsApp for Business and WhatsApp Marketing as related integrations or connections. |
| Praise: support | G2's review summary reports repeated praise for responsive and helpful customer support, while also noting delays in busy periods. | AppNavigator's review summary says users repeatedly praise DigiFist's technical support. |
| Rating on Shopify App Store | 4.1 out of 5 from 53 reviews. | 5.0 out of 5 from 8 reviews |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | App support is provided by DigiFist. |
| What it does | AiSensy is a WhatsApp engagement platform for marketing broadcasts, automated messages, ads, chatbots, catalogs, payments and shared customer support. | Galantis is a Shopify-native platform for WhatsApp campaigns, abandoned-cart recovery, back-in-stock alerts and customer replies. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
Galantis WhatsApp
- FreeFree
- Additional support agent add-on$19 a month
- Back-in-stock Starter add-on$19 a month
- Back-in-stock Growth add-on$39 a month
- Starter$39 a month
- Chat Inbox Solo add-on$49 a month
- Back-in-stock Scale add-on$79 a month
- Growth$79 a month
- Scale$179 a month
- Enterprise$399 a month
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.
Galantis WhatsApp
Galantis WhatsApp is a web platform for Shopify stores that run targeted WhatsApp campaigns, recover abandoned carts, send restock alerts and manage customer replies. Campaigns can use live Shopify segments and rich WhatsApp message formats. Automations can trigger messages after cart abandonment, repeat purchases or inactivity, while Galantis AI can turn a prompt into an automation connected to Shopify data. Incoming messages become structured conversations in a shared inbox where teams can assign, prioritize and resolve them with Shopify customer context. The app syncs customers, segments, products and conversation context with Shopify and works with Meta Catalog. The free plan costs nothing and includes 20 platform credits, one automation flow, one campaign per month, up to 100 contacts and 50 inbox messages. Paid plans start with Starter at $39 a month, with a 7-day free trial listed. The app supports English, Turkish and Dutch. DigiFist provides support and says it does not sell personal data. Customers are responsible for following applicable laws, Meta and WhatsApp policies, and opt-in requirements when messaging.