AiSensy vs ChatFlow by Novynix
AiSensy
aisensy.com
ChatFlow by Novynix
novynix.comSide by side
| Figure | AiSensy | ChatFlow by Novynix |
|---|---|---|
| Price from | $6/mo | ₹999/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 17 | 5 |
| Spec score · WhatsApp Marketing Software | 9.4 (#1) | 9.2 (#4) |
| Automation | Its feature set includes drag-and-drop WhatsApp chatbots and chatbot-to-human handoff. | No-code rules can trigger replies, tags, stage changes, assignments, notifications and webhooks. |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Chennai, Tamil Nadu, India |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | Listed integrations include HubSpot, Shopify and Salesforce synchronization plus outbound webhooks. |
| Intended users | AiSensy says businesses use it to acquire customers with Click-to-WhatsApp ads, grow revenue through broadcasts and support customers with live chat and AI chatbots. | Novynix describes ChatFlow as suited to appointment-driven businesses and lists clinics, salons, dental practices, coaching centres, retail, real estate, education, financial services, and professional services. |
| Praise: ease of use | G2's review summary reports repeated praise for an intuitive interface and straightforward onboarding. | Software Advice reports a 4.64/5 ease-of-use subscore for its ChatFlow listing. |
| Security | AiSensy's terms say two-factor authentication is mandatory for user accounts. | Novynix says data is encrypted in transit and at rest, and conversation data is used only to run automation flows. |
| Support | AiSensy says support is available through live chat, email, phone and Zoom. | Novynix advertises direct founder support and free setup help; the Scale plan includes priority support and dedicated onboarding. |
| What it does | AiSensy is a WhatsApp engagement platform for marketing broadcasts, automated messages, ads, chatbots, catalogs, payments and shared customer support. | ChatFlow automates WhatsApp conversations by answering enquiries, qualifying leads and booking appointments. |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
ChatFlow by Novynix
- FreeFree
- Solo₹999 a month
- Team₹2,999 a month
- Growth₹5,999 a month
- Scale₹11,999 a month
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.
ChatFlow by Novynix
ChatFlow by Novynix automates WhatsApp replies, lead qualification and appointment booking for businesses. Its AI agent answers questions from a business’s knowledge base and can book, reschedule or cancel appointments. A shared inbox brings together WhatsApp, Instagram, web chat, SMS and email, with team assignment and routing. No-code rules and chatbot flows can trigger replies, tags, assignments, notifications, webhooks and follow-ups. Listed integrations include HubSpot, Shopify and Salesforce sync, Razorpay payment links, outbound webhooks and a public REST API. ChatFlow connects to an existing WhatsApp Business number through the official WhatsApp Business API. Plans include a free tier and paid options from ₹999/mo; paid plan prices are before 18% GST. A 14-day trial is also offered, while WhatsApp conversation charges are billed separately by Meta based on volume and category. Novynix says ChatFlow is in active early access; some features are available on request. It is listed for web, Android and API use. Novynix is based in Chennai, India, and says it was founded in 2026.