ChatFlow by Novynix vs Chatfuel
ChatFlow by Novynix
novynix.com
Chatfuel
chatfuel.comSide by side
| Figure | ChatFlow by Novynix | Chatfuel |
|---|---|---|
| Price from | ₹999/mo | $18/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 5 |
| Spec score · WhatsApp Marketing Software | 9.2 (#4) | 9.2 (#5) |
| AI agent | The AI agent answers questions from a business’s knowledge base, qualifies leads, and can book, reschedule, and cancel appointments. | Its AI agent answers from a company knowledge base, qualifies leads, books appointments, recommends catalogue items and hands chats to human staff. |
| Founded | 2026 | 2015 |
| Headquarters | Chennai, Tamil Nadu, India | United States |
| Integrations | Listed integrations include HubSpot, Shopify and Salesforce synchronization plus outbound webhooks. | Official pricing documentation names Google Sheets, Zapier, Stripe and the Chatfuel API as integrations. |
| Praise: ease of use | Software Advice reports a 4.64/5 ease-of-use subscore for its ChatFlow listing. | Independent reviewers repeatedly describe the no-code builder, templates and flow creation as easy to learn and quick to deploy. |
| Public API | ChatFlow advertises API keys and version-one REST endpoints for custom integrations. | Chatfuel exposes an unversioned GraphQL Public API for bots, contacts, messages, flows, bookings, AI automations, channels, files and tasks. |
| Shared inbox | WhatsApp, Instagram, web chat, SMS and email conversations can be handled in one team inbox. | The inbox combines WhatsApp, Instagram, Facebook, TikTok and website conversations and lets teammates take over from automation. |
| What it does | ChatFlow automates WhatsApp conversations by answering enquiries, qualifying leads and booking appointments. | Chatfuel provides AI chatbots and messaging automation for WhatsApp, Instagram, Facebook, TikTok and website chat. |
Plans
ChatFlow by Novynix
- FreeFree
- Solo₹999 a month
- Team₹2,999 a month
- Growth₹5,999 a month
- Scale₹11,999 a month
Chatfuel
- Business$69 a month
- Agency S$90 a month
- TrialFree
- Business$18 a month
- Agency S$90 a month
In their own words
ChatFlow by Novynix
ChatFlow by Novynix automates WhatsApp replies, lead qualification and appointment booking for businesses. Its AI agent answers questions from a business’s knowledge base and can book, reschedule or cancel appointments. A shared inbox brings together WhatsApp, Instagram, web chat, SMS and email, with team assignment and routing. No-code rules and chatbot flows can trigger replies, tags, assignments, notifications, webhooks and follow-ups. Listed integrations include HubSpot, Shopify and Salesforce sync, Razorpay payment links, outbound webhooks and a public REST API. ChatFlow connects to an existing WhatsApp Business number through the official WhatsApp Business API. Plans include a free tier and paid options from ₹999/mo; paid plan prices are before 18% GST. A 14-day trial is also offered, while WhatsApp conversation charges are billed separately by Meta based on volume and category. Novynix says ChatFlow is in active early access; some features are available on request. It is listed for web, Android and API use. Novynix is based in Chennai, India, and says it was founded in 2026.