BotNest vs Desku AI Chatbot Builder
BotNest
botnest.ai
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | BotNest | Desku AI Chatbot Builder |
|---|---|---|
| Price from | $29.92/mo | $39/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 8 |
| Spec score · Chatbot Builders | 7.8 (#169) | 9.1 (#10) |
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | No | Yes |
| Headquarters | Dublin, Ireland | Wilmington, Delaware, United States |
| Integrations | Botnest describes website widgets and says it integrates with websites, social media, and more; it does not name specific social platforms on the pricing page. | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. |
| Knowledge-base answers | Yes | Yes |
| Security | The pricing FAQ says Botnest uses encryption and trusted payment gateways; its privacy policy says no internet transmission or electronic storage method is 100% secure. | Desku says its controls include encryption in transit and at rest, role-based access, monitoring, logging and intrusion detection. |
| Paid from | 49 | 39 |
| Support | The Premium plan lists priority support, an uptime guarantee, and integration support; the features page says support is available 24/7. | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. |
Plans
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.