Botsify SMS Chatbot vs Sarufi
Botsify SMS Chatbot
botsify.techSarufi
sarufi.ioSide by side
| Figure | Botsify SMS Chatbot | Sarufi |
|---|---|---|
| Price from | $40.83/mo | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 1 |
| Spec score · SMS Chatbot Software | 7.8 (#17) | 8.2 (#10) |
| Spec score · Chatbot Builders | 7.1 (#235) | 8.4 (#73) |
| Free plan | No | Yes |
| Human handoff | Teams can join a chat, collaborate with an AI agent, or take over inside a unified dashboard. | Live agents can take over conversations while retaining the conversation history and context. |
| Integrations | Botsify says it connects to 5,000+ apps, including CRMs, calendars, spreadsheets, and APIs, through Model Context Protocol without code. | Sarufi lists WhatsApp Business API and Meta Cloud API, Africa’s Talking and Beem for two-way SMS, USSD providers, REST APIs, and webhooks. |
| Support | The Basic plan includes basic support, while the Agency plan includes a dedicated personal success manager for proactive support. | Sarufi says its team responds to enterprise, compliance and integration questions within one business day. |
Plans
Botsify SMS Chatbot
- Basic$49 a month
- Agency$199 a month
- Basic Plan (monthly)$49 a month
- Agency Plan (monthly)$199 a month
- Basic Plan (annual)$490 a year
- Agency Plan (annual)$1,990 a year
In their own words
Botsify SMS Chatbot
Botsify SMS Chatbot has no write-up on Specifiction yet; its figures are above.
Sarufi
Sarufi is a conversational AI platform for building, testing, and deploying agents that automate business processes. One agent can run across WhatsApp, SMS, USSD, and an embeddable web widget. Teams can visually design customer journeys, add AI responses, connect a knowledge base, and configure payment steps or API calls without code for core journeys. Flow actions include messages with buttons, lists, and media, conditions, LLM agents with tools and context, and API calls. Listed integrations include WhatsApp Business API, Meta Cloud API, Africa’s Talking, Beem, USSD providers, REST APIs, and webhooks. Sarufi says it uses Meta’s official WhatsApp Business Platform and supports interactive messages, UI Flows, and approved templates. Developers get REST APIs, webhooks, per-chatbot MCP servers, and plain-JSON flows editable in a built-in IDE and kept in git. Conversations can be escalated to a person with history and context. The product page says it natively supports more than 10 African languages. A free plan is available; the Developer plan lists 1,000 messages per month with no price shown.