| Price from | ₹1,999/mo | ₹1,499/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · WhatsApp Customer Service Software | 8.2 (#12) | 7.3 (#27) |
| Headquarters | HSR Layout, Bengaluru, Karnataka, India | Noida, Uttar Pradesh, India |
| Security | BPAI describes role-assigned workspace access, distinguishable anonymous and signed-in visitors, and business-configurable AI review or takeover; it states that it does not claim unconfirmed certifications or controls. | The security statement says data is encrypted in transit with TLS/SSL and at rest, with encrypted backups, role-based permissions, and hosting on AWS and Azure. |
| Support | Starter includes guided setup and standard support, Growth includes guided setup and priority support, and Scale support scope is agreed separately. | The site lists sales, support, and demo contact options, and Growth includes priority support. |