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SPECIFICTION
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BPAI

bpai.in

From ₹1,999/mo Free trial WebAPI
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Spec score 8.2 #12 of 34 in WhatsApp Customer Service Software

Spec sheet

Purpose
BPAI combines customer conversations, AI assistance, team ownership and configured business actions in a support-operations layer that works with an existing CRM or business system.Read 8 Oct 2026 · bpai.in
Integrations
BPAI offers website integrations for WordPress, WooCommerce and Shopify; WooCommerce uses the WordPress plugin, while Shopify uses a provider app and Theme App Extension.Read 8 Oct 2026 · bpai.in
Security
BPAI describes role-assigned workspace access, distinguishable anonymous and signed-in visitors, and business-configurable AI review or takeover; it states that it does not claim unconfirmed certifications or controls.Read 8 Oct 2026 · bpai.in
Support
Starter includes guided setup and standard support, Growth includes guided setup and priority support, and Scale support scope is agreed separately.Read 8 Oct 2026 · bpai.in
Headquarters
HSR Layout, Bengaluru, Karnataka, IndiaRead 28 Sep 2026 · bpai.in
Maker
BPAI is built by BrightPath Technology and Services Pvt Ltd in Bengaluru.Read 8 Oct 2026 · bpai.in
AI and human control
Teams can use automatic AI replies, Review mode, or human takeover with conversation context.Read 8 Oct 2026 · bpai.in
AI usage limit
Starter includes 1,000 and Growth includes 5,000 AI responses per month, shared across workspace inboxes and team members; unused responses do not roll over.Read 8 Oct 2026 · bpai.in
CRM and actions
Configured tools, CRM links and approved actions can support leads, tickets, bookings, forms and business-specific follow-up, subject to connected systems.Read 8 Oct 2026 · bpai.in
Free offer conditions
The three-month offer requires business approval, starts at first workspace activation, and does not automatically convert to paid service.Read 8 Oct 2026 · bpai.in
Inbox channels
BPAI supports configured web chat, WhatsApp, email and other supported inbox connections; channel setup may require provider accounts, permissions and configuration.Read 8 Oct 2026 · bpai.in
Intended customers
BPAI says it currently focuses on growing Indian service businesses, beginning with property, hospitality, facility services and education workflows.Read 8 Oct 2026 · bpai.in
Third-party charges
WhatsApp/Meta, messaging-provider and other third-party charges are separate, including during the free period.Read 8 Oct 2026 · bpai.in

Plans and prices

Starter ₹1,999 a month Per business workspace per month; first 3 months free after business approval and workspace activation. 1 website · Up to 3 team members · 2 connected inboxes · 1,000 AI responses/month · 30-day conversation history · Standard support Read 8 Oct 2026 · bpai.in
Growth ₹4,999 a month Per business workspace per month; first 3 months free after business approval and workspace activation. Up to 3 websites · Up to 10 team members · 5 connected inboxes · 5,000 AI responses/month · 6-month conversation history · Priority support Read 8 Oct 2026 · bpai.in
Scale Priced on request Custom scope and pricing agreed. Custom websites and team size · Custom inboxes and AI capacity · Agreed conversation history · Custom integration and rollout planning Read 8 Oct 2026 · bpai.in

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