| Price from | ₹1,999/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · WhatsApp Customer Service Software | 8.2 (#12) | 6.5 (#32) |
| Headquarters | HSR Layout, Bengaluru, Karnataka, India | Istanbul, Turkey |
| Integrations | BPAI offers website integrations for WordPress, WooCommerce and Shopify; WooCommerce uses the WordPress plugin, while Shopify uses a provider app and Theme App Extension. | The integrations page lists Shopify, WooCommerce, Salesforce, HubSpot, Google Analytics, Slack, Zapier, Make.com, REST API and webhooks, among others. |
| Maker | BPAI is built by BrightPath Technology and Services Pvt Ltd in Bengaluru. | The site identifies the company as NEXINVATE YAZILIM VE TEKNOLOJİ TİCARET LİMİTED ŞİRKETİ and gives an Istanbul address. |
| Security | BPAI describes role-assigned workspace access, distinguishable anonymous and signed-in visitors, and business-configurable AI review or takeover; it states that it does not claim unconfirmed certifications or controls. | The homepage claims end-to-end encryption and GDPR compliance; its footer also lists SSL protection and PCI DSS. |
| Support | Starter includes guided setup and standard support, Growth includes guided setup and priority support, and Scale support scope is agreed separately. | The support center lists 24/7 live support, email support with a stated two-hour response time, weekday phone support and video calls by appointment. |
