Brand24 vs ListenFirst
Brand24
brand24.com
ListenFirst
listenfirstmedia.comSide by side
| Figure | Brand24 | ListenFirst |
|---|---|---|
| Price from | $249/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 6 | 1 |
| Spec score · Brand Intelligence Software | 9.2 (#1) | 7.3 (#17) |
| Spec score · Social Media Listening Software | 9.0 (#3) | 7.3 (#64) |
| Spec score · Social Media Monitoring & Listening Software | 9.3 (#1) | 7.3 (#16) |
| Founded | 2011 | 2012 |
| Headquarters | Wrocław, Poland | New York, NY, United States |
| Integrations | Brand24 lists integrations with Slack and Microsoft Teams and provides API access and an MCP server. | ListenFirst says its team can integrate tools and systems through custom development, workflow automation, and its API. |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Instagram,X (Twitter),LinkedIn,Reddit,YouTube,TikTok,Twitch,Medium,Quora | Facebook,Twitter,Instagram,TikTok,Reddit,LinkedIn,YouTube |
| Support | Enterprise clients receive personalized onboarding, tailored training, regular progress reviews, a dedicated Customer Success Manager, and quarterly business reviews. | ListenFirst describes its support as white-glove and says its team can respond at a moment’s notice. |
| What it does | Brand24 is a media monitoring and social listening tool for tracking brand, competitor, and topic conversations across the web and social media. | ListenFirst combines social data, reporting, research, and consulting to help brands turn social insights into marketing strategy. |
Plans
Brand24
- Individual$249 a month
- Team$349 a month
- Pro$499 a month
- Business$699 a month
- Enterprise$1,499 a month
- Enterprise$17,988 a year
In their own words
Brand24
Brand24 monitors conversations about brands, competitors, and topics across social media and the wider web. It tracks mentions across more than 25 million sources, including social networks, news sites, blogs, forums, review platforms, and podcasts. Coverage includes Facebook, Instagram, X, LinkedIn, Reddit, YouTube, TikTok, Twitch, Medium, and Quora. Analytics include sentiment analysis, influencer scoring, trend charts, Presence Score, reach, engagement, and topic analysis; AI tools include Insights, Events Detection, Brand Assistant, and Smart Context Search. Alerts can go to email, Slack, Microsoft Teams, in-app notifications, or mobile push. Reports can be produced in PDF, CSV, PPTX, and Excel formats, with daily and weekly options. It offers Android, iOS, web, desktop, and API access; the installable app requires an internet connection. Individual costs $199 per month billed annually and includes three keywords. A 14-day trial is available, but there is no free plan.
ListenFirst
ListenFirst has no write-up on Specifiction yet; its figures are above.