Brand24 vs MediaLens
Brand24
brand24.comMediaLens
medialens.ioSide by side
| Figure | Brand24 | MediaLens |
|---|---|---|
| Price from | $249/mo | 323.33 HKD/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 6 | 5 |
| Spec score · Social Media Listening Software | 9.0 (#3) | 7.8 (#34) |
| Alert channels | Email,Slack,Microsoft Teams,in-app,mobile push notifications | |
| Analytics | The platform provides sentiment analysis, influencer scoring, trend charts, Presence Score, reach, engagement, and topic analysis. | Accounts Analysis aggregates social media performance data from Facebook, Instagram, and YouTube. |
| Free plan | No | No |
| Tracked query limit | 3 | 100 |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Instagram,X (Twitter),LinkedIn,Reddit,YouTube,TikTok,Twitch,Medium,Quora | Facebook,Instagram,YouTube,Xiaohongshu,LIHKG |
| Support | Enterprise clients receive personalized onboarding, tailored training, regular progress reviews, a dedicated Customer Success Manager, and quarterly business reviews. | The pricing page lists priority support for Enterprise and expert-led onboarding for Premium and Enterprise. |
| Web monitoring | Yes | Yes |
Plans
Brand24
- Individual$249 a month
- Team$349 a month
- Pro$499 a month
- Business$699 a month
- Enterprise$1,499 a month
- Enterprise$17,988 a year
MediaLens
- Free trialPrice not published
- FreeFree
- Basic3,880 HKD a year
- Premium5,880 HKD a year
- EnterprisePriced on request
In their own words
Brand24
Brand24 monitors conversations about brands, competitors, and topics across social media and the wider web. It tracks mentions across more than 25 million sources, including social networks, news sites, blogs, forums, review platforms, and podcasts. Coverage includes Facebook, Instagram, X, LinkedIn, Reddit, YouTube, TikTok, Twitch, Medium, and Quora. Analytics include sentiment analysis, influencer scoring, trend charts, Presence Score, reach, engagement, and topic analysis; AI tools include Insights, Events Detection, Brand Assistant, and Smart Context Search. Alerts can go to email, Slack, Microsoft Teams, in-app notifications, or mobile push. Reports can be produced in PDF, CSV, PPTX, and Excel formats, with daily and weekly options. It offers Android, iOS, web, desktop, and API access; the installable app requires an internet connection. Individual costs $199 per month billed annually and includes three keywords. A 14-day trial is available, but there is no free plan.