BrandMentions vs Konnect Insights Social Listening

BrandMentions monitors web and social sources for brand mentions and links, with reputation monitoring, sentiment analysis and news monitoring. Its listed social coverage includes Facebook, Instagram, TikTok, LinkedIn, YouTube, Reddit and Bluesky; other monitored sources include Booking, Tripadvisor, Yelp, Google My Business and Appstore. Update frequency varies by plan from daily to hourly or real time. Email alerts and new-link notifications are available, and reports can be shared. Expert includes white-label reports; Enterprise adds a branded platform hosted on the customer's domain, API access, Boolean search and full historical data. Starter costs $99 a month billed annually and includes five keywords, 5,000 monthly mentions and one user. Pro is $299 a month billed annually; Expert is $499 a month billed annually; Enterprise is $1,299 a month billed annually. A separate pricing note says from $79/mo (annual). There is no free plan, but a seven-day free trial costs 0.00 USD and can be canceled anytime. The service is available on the web.

Konnect Insights Social Listening monitors brand, product, and competitor conversations across social networks, news, forums, and reviews. It covers more than 50 sources and 190+ languages, including Instagram, X, Facebook, LinkedIn, YouTube, Pinterest, Threads, and Reddit. Dashboards show share of voice, sentiment, classification, media type, and dedicated X and Instagram reports. Konnect AI+ adds chart-level insights, period comparisons, multilingual analysis, and anomaly or crisis detection. Real-time spike alerts and continuous monitoring can route notifications to teams or ticket queues. Teams can respond to mentions, create support tickets, assign agents, and publish replies. Monitoring also includes Google, Play Store, App Store, and 15+ review platforms for user-generated content. Plans start at $39 a month on the Starter plan when billed yearly; there is no free plan or self-serve trial. Professional costs $79 a month billed yearly, Advanced $119 a month billed yearly, and Enterprise pricing is custom. Onboarding and training are included.