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Konnect Insights Social Listening

konnectinsights.com

From $3.25/mo WebAPI
Visit konnectinsights.com
Spec score 8.3 #14 of 86 in Social Media Listening Software

What it is

Konnect Insights Social Listening monitors brand, product, and competitor conversations across social networks, news, forums, and reviews. It covers more than 50 sources and 190+ languages, including Instagram, X, Facebook, LinkedIn, YouTube, Pinterest, Threads, and Reddit. Dashboards show share of voice, sentiment, classification, media type, and dedicated X and Instagram reports. Konnect AI+ adds chart-level insights, period comparisons, multilingual analysis, and anomaly or crisis detection. Real-time spike alerts and continuous monitoring can route notifications to teams or ticket queues. Teams can respond to mentions, create support tickets, assign agents, and publish replies. Monitoring also includes Google, Play Store, App Store, and 15+ review platforms for user-generated content. Plans start at $39 a month on the Starter plan when billed yearly; there is no free plan or self-serve trial. Professional costs $79 a month billed yearly, Advanced $119 a month billed yearly, and Enterprise pricing is custom. Onboarding and training are included.

Spec sheet

Purpose
Social Listening monitors brand, product and competitor conversations across social networks, news, forums and reviews.Read 7 Oct 2026 · konnectinsights.com
Audience
The product page presents Social Listening for enterprise brands and names brand managers, PR and communications leads, marketing heads and CX heads as users.Read 7 Oct 2026 · konnectinsights.com
Free plan
NoRead 22 Sep 2026 · konnectinsights.com
Integrations
Pricing says Professional includes CRM, contact centre and marketing integrations, and the platform also provides an app marketplace and API.Read 7 Oct 2026 · konnectinsights.com
Headquarters
Mumbai, IndiaRead 28 Sep 2026 · konnectinsights.com
Act on findings
Users can respond to mentions, create support tickets, assign agents and publish responses within the platform.Read 7 Oct 2026 · konnectinsights.com
AI
Konnect AI+ provides per-chart insights, anomaly and crisis detection, period comparisons and multilingual sentiment and classification.Read 7 Oct 2026 · konnectinsights.com
Alert channels
ticketingRead 22 Sep 2026 · konnectinsights.com
Analysis
Dashboards include share of voice, sentiment, classification, media type, X and Instagram reports.Read 7 Oct 2026 · konnectinsights.com
Coverage
The product says it covers 50+ sources and 190+ languages, including Instagram, X, Facebook, LinkedIn, YouTube, Pinterest, Threads and Reddit.Read 7 Oct 2026 · konnectinsights.com
Crisis alerts
It offers real-time spike alerts, anomaly detection, 24/7 monitoring and alert routing to teams or ticket queues.Read 7 Oct 2026 · konnectinsights.com
Data collection
Konnect says it collects data through official APIs, proprietary crawlers and native integrations; historical data availability depends on the use case and platforms.Read 7 Oct 2026 · konnectinsights.com
News monitoring
YesRead 22 Sep 2026 · konnectinsights.com
Reviews and UGC
The product says it monitors Google, Play Store, App Store and 15+ review platforms and can surface user-generated content.Read 7 Oct 2026 · konnectinsights.com
Security and compliance
The company lists GDPR, SOC 2 and ISO 27001:2022 compliance and says RFP security documentation is available on request.Read 7 Oct 2026 · konnectinsights.com
Sentiment analysis
YesRead 22 Sep 2026 · konnectinsights.com
Social network coverage
Instagram,X,Facebook,LinkedIn,YouTube,Pinterest,Threads,Reddit,TikTokRead 22 Sep 2026 · konnectinsights.com
Support and onboarding
Every plan includes onboarding and training, and the contact page routes enquiries to sales, partnerships or customer success as appropriate.Read 7 Oct 2026 · konnectinsights.com
Trial and demo
The product FAQ says there is no self-serve free trial and offers a live demo using the prospect's brand, competitors and use case.Read 7 Oct 2026 · konnectinsights.com
Web monitoring
YesRead 22 Sep 2026 · konnectinsights.com

Plans and prices

Starter $39 a month billed yearly Omni-channel ticketing · Social media engagement · Social listening · Publishing tools · Dashboards and analytics · Workflow automation Read 22 Sep 2026 · konnectinsights.com
Professional $79 a month billed yearly Social listening for marketing insights · Enhanced analytics · Multi-team collaboration · Expanded integrations · Advanced reporting · Sentiment analysis Read 22 Sep 2026 · konnectinsights.com
Advanced $119 a month billed yearly Enterprise security controls · Custom integrations · Dedicated support · Advanced governance capabilities · Multi-brand management · Social listening for marketing insights Read 22 Sep 2026 · konnectinsights.com
Starter $39 a year Billed yearly Social listening and workflow automation unlocked in Professional Read 7 Oct 2026 · konnectinsights.com
Professional $79 a year Billed yearly CRM, contact centre and marketing integrations; KRC and Agent Empower unlocked in Advanced Read 7 Oct 2026 · konnectinsights.com
Advanced $129 a year Billed yearly Front Office OS and cross-system orchestration unlocked in Enterprise Read 7 Oct 2026 · konnectinsights.com
Enterprise Priced on request Custom Scoped to your front office; custom implementations Read 7 Oct 2026 · konnectinsights.com

Every Konnect Insights Social Listening plan and price →

Strong points and limits

Strong points

  • 50+ sources and 190+ languages
  • Real-time spike alerts and 24/7 monitoring
  • Sentiment and anomaly analysis
  • Ticket creation and response workflows
  • Onboarding and training included

Limits

  • No free plan or self-serve trial
  • Starter requires annual billing
  • Enterprise pricing is custom

Who it suits

It suits enterprise brand, PR, communications, marketing, and customer-experience teams tracking conversations and acting on alerts.

Verdict

Konnect Insights combines broad listening coverage with sentiment, crisis alerts, reporting, and response workflows. The paid plans provide increasing collaboration, integration, governance, and support scope, while a live demo replaces self-serve trial access.

Where Specifiction places it

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