Brand24 vs Konnect Insights Social Listening
Brand24
brand24.com
Konnect Insights Social Listening
konnectinsights.comSide by side
| Figure | Brand24 | Konnect Insights Social Listening |
|---|---|---|
| Price from | $249/mo | $3.25/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 6 | 7 |
| Spec score · Social Media Listening Software | 9.0 (#3) | 8.3 (#14) |
| Spec score · Social Media Monitoring | 9.3 (#1) | 8.0 (#5) |
| Alert channels | Email,Slack,Microsoft Teams,in-app,mobile push notifications | ticketing |
| Free plan | No | No |
| Headquarters | Wrocław, Poland | Mumbai, India |
| Integrations | Brand24 lists integrations with Slack and Microsoft Teams and provides API access and an MCP server. | Pricing says Professional includes CRM, contact centre and marketing integrations, and the platform also provides an app marketplace and API. |
| News monitoring | Yes | Yes |
| Security and compliance | Brand24 publishes information about its Digital Services Act compliance, privacy policy, personal-data handling, DMCA policy, and EU Data Act guidance. | The company lists GDPR, SOC 2 and ISO 27001:2022 compliance and says RFP security documentation is available on request. |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Instagram,X (Twitter),LinkedIn,Reddit,YouTube,TikTok,Twitch,Medium,Quora | Instagram,X,Facebook,LinkedIn,YouTube,Pinterest,Threads,Reddit,TikTok |
| Web monitoring | Yes | Yes |
Plans
Brand24
- Individual$249 a month
- Team$349 a month
- Pro$499 a month
- Business$699 a month
- Enterprise$1,499 a month
- Enterprise$17,988 a year
Konnect Insights Social Listening
- Starter$39 a month
- Professional$79 a month
- Advanced$119 a month
- Starter$39 a year
- Professional$79 a year
- Advanced$129 a year
- EnterprisePriced on request
In their own words
Brand24
Brand24 monitors conversations about brands, competitors, and topics across social media and the wider web. It tracks mentions across more than 25 million sources, including social networks, news sites, blogs, forums, review platforms, and podcasts. Coverage includes Facebook, Instagram, X, LinkedIn, Reddit, YouTube, TikTok, Twitch, Medium, and Quora. Analytics include sentiment analysis, influencer scoring, trend charts, Presence Score, reach, engagement, and topic analysis; AI tools include Insights, Events Detection, Brand Assistant, and Smart Context Search. Alerts can go to email, Slack, Microsoft Teams, in-app notifications, or mobile push. Reports can be produced in PDF, CSV, PPTX, and Excel formats, with daily and weekly options. It offers Android, iOS, web, desktop, and API access; the installable app requires an internet connection. Individual costs $199 per month billed annually and includes three keywords. A 14-day trial is available, but there is no free plan.
Konnect Insights Social Listening
Konnect Insights Social Listening monitors brand, product, and competitor conversations across social networks, news, forums, and reviews. It covers more than 50 sources and 190+ languages, including Instagram, X, Facebook, LinkedIn, YouTube, Pinterest, Threads, and Reddit. Dashboards show share of voice, sentiment, classification, media type, and dedicated X and Instagram reports. Konnect AI+ adds chart-level insights, period comparisons, multilingual analysis, and anomaly or crisis detection. Real-time spike alerts and continuous monitoring can route notifications to teams or ticket queues. Teams can respond to mentions, create support tickets, assign agents, and publish replies. Monitoring also includes Google, Play Store, App Store, and 15+ review platforms for user-generated content. Plans start at $39 a month on the Starter plan when billed yearly; there is no free plan or self-serve trial. Professional costs $79 a month billed yearly, Advanced $119 a month billed yearly, and Enterprise pricing is custom. Onboarding and training are included.